Posting number: 27-01045
Department: 245 Corrections - Newton Correctional Facility
Job classification: Administrative Support Assistant 1
Posting type: Open
Categories: Clerical & Data Entry, Corrections
Newton Correctional Facility is seeking a dedicated and professional individual to serve as an Administrative Support Assistant 1.
Serving as the primary point of contact for the facility, this frontline administrative role manages initial interactions with staff, visitors, and offenders, handles central communications, performs critical security screening, and supports day-to-day administrative operations under the general direction of the Associate Warden Administration.
Serve as the initial contact for staff, visitors, and offenders; manage campus-wide communications using paging systems, radios, and telephones; route incoming calls appropriately; and provide accurate, non-technical information to inquiries with diplomacy and tact.
Execute essential security screening procedures for staff, contractors, and visitors, including sign-in verification, identification checks, scanning (x-ray, hand-wand, manual searches), inspection, sally port coordination, and meal scanning for operational compliance.
Process visitor records through the Visiting Kiosk (ICON) and Ameelio systems; log guest arrivals/departures; update policies; maintain the Lobby Memo binder; and provide general clerical assistance including filing, organizing, scanning, data entry, and notary services.
Receive, sort, and coordinate incoming and outgoing mail in conjunction with the Mailroom Clerk and Receiving & Discharge (R&D) Sergeant.
Why Newton, Iowa?
Located just 30 miles east of Des Moines, Newton offers the ideal mix of small-town charm, exceptional community pride, and easy access to metro amenities. Known for its affordable cost of living, top-rated schools, beautiful local parks, vibrant downtown square, and rich history, Newton is a warm and welcoming community to call home
Strong public contact and customer service skills with the ability to exercise diplomacy, resourcefulness, and tact when communicating with diverse internal and external stakeholders. Solid background in administrative support, clerical record-keeping, and communication equipment operations.
Security & Attention to Detail: High level of integrity and compliance with security protocols, including safety searches, screening procedures, and visitor logging.
Availability: Full-time schedule, standard hours from 7:00 a.m. to 3:30 p.m., Monday through Friday.
The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visitwww.e-verify.gov.
No specific education or work experience required.
For more information click on this link to view the job description
Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.
If you’re looking for a work life of accomplishment, reward, and opportunity, you’ll discover Iowa State Government is just the place where there’s a rich and diverse population; where community, culture and differences matter; where exceptional work ethic, values and peace of mind all come together! The more you know about the State of Iowa, the more you’ll know it’s the right fit for you!
There are 16 agencies in state government providing services to Iowans requiring specialized talent in agriculture, corrections, economic development, education, human services, natural resources, public health, public safety, revenue, transportation, veterans’ services and more. In serving Iowans the state has adopted the guiding principles of business as a way of doing business and has embraced an entrepreneurial management concept in the way products and services are delivered. Entrepreneurial management is a customer-focused, efficient and innovative approach to delivering services in a competitive and diverse marketplace. Join a team that thinks differently – knowing diverse needs require diverse solutions.
Come to work for the State of Iowa!
