Job Description

Reporting to the Program Manager of the Mood Disorders Program this position provides administrative support to assigned psychiatrists and coordinates the clinical activities within the Mood Disorders Program. Serving as the liaison with patients, family members, other departments/hospitals, staff and outside agencies, the incumbent ensures that all operational functions of the program are handled with efficiency, professionalism and confidentiality.

QUALIFICATIONS:
•Two year post-secondary diploma in medical office administration required.
•Two years related experience working within a busy office environment, with at least two years in a mental health setting, and demonstrated knowledge of the Mental Health Act and related legal forms required.
•Intermediate skill level typing speed and accuracy required.
•Intermediate skill level in MS Word, Excel and PowerPoint required.
•Basic skill level spelling, medical spelling and medical terminology required.
•Clerical testing may be required as part of the selection process.
•Demonstrated proficiency in specialized computer applications, including Dovetale.
•Demonstrated ability to maintain excellent interpersonal relationships while handling multiple tasks, conflicting priorities and frequent interruptions in a fast-paced environment required.
•Demonstrated excellent customer service and ability to effectively communicate in a sensitive and non-judgmental manner with psychiatric patients required.
•Demonstrated excellent organizational and problem-solving skills, with demonstrated flexibility and ability to set own priorities and work with minimal supervision required.
- Demonstrated ability to maintain confidentiality required.
•Good work performance and attendance record is essential.