Work Location: Santa Monica, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Tuesday- Friday, 9am-6pm and Saturdays, 7:30am- 4:30pm
Posted Date
03/03/2026
Salary Range $31.51 - 62.64 Hourly
Employment Type
2 - Staff: Career
Duration
indefinite
Job #
25527
The Administrative Supervisor oversees daily administrative operations to ensure efficient workflow and quality patient service. Responsibilities include supervising and training staff, managing appointment scheduling and workques using Epic CareConnect, and verifying medical insurance coverage. The role requires prioritizing multiple tasks, triaging patient concerns, and maintaining professional communication with patients, physicians, and staff. Proficiency in Microsoft Office and database programs, along with knowledge of medical terminology, is essential. The supervisor collaborates with clinical and administrative teams to optimize processes and support clinic success.
$31.51-$62.64
· Strong working knowledge of medical insurance plans and types of coverage provided, with the ability to oversee accurate verification, billing, and charge reconciliation processes.
· Proficient in Epic CareConnect, including appointment scheduling and charge worklist maintenance (REQUIRED).
· Proven supervisory and team-building experience, with the ability to mentor staff, set priorities, and ensure efficient suite operations.
· Excellent organizational skills to manage multiple tasks, monitor clinician schedules, and adapt to shifting priorities.
· Ability to triage patient concerns, elicit relevant clinical information, and assign appropriately based on established protocols.
· Skilled in diplomatic and professional communication with patients, physicians, and staff.
· Skill in using a PC with associated programs including Microsoft Word, Excel, and email.
· Skill in demonstrating work experience with a database computer program to support clinic operations.
· Knowledge of medical terminology, and ability to work both independently and collaboratively to meet clinic and operational goals.
As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.
Comprised of Ronald Reagan UCLA Medical Center, UCLA Medical Center Santa Monica, Resnick Neuropsychiatric Hospital at UCLA, UCLA Mattel Children's Hospital, UCLA West Valley Medical Center and the UCLA Medical Group with its wide-reaching system of primary-care and specialty-care offices throughout the region, UCLA Health is among the most comprehensive and advanced healthcare systems in the world.
Our physicians are world leaders in the diagnosis and treatment of complex illnesses, and our hospitals are among the best in the country. Consistently ranked one of the top ten hospitals in the nation and the best medical center in the western United States by U.S. News & World Report, Ronald Reagan UCLA Medical Center is at the cutting edge of biomedical research, and our doctors and scientists are leaders in performing pioneering work across an astounding range of disciplines, from organ transplantation and cardiac surgery to neurosurgery and cancer treatment, and bringing the latest discoveries to virtually every field of medicine.
