Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Benefits/Perks
- Health Insurance Reimbursement
- Vacation, paid time off
- Company-paid training
- Opportunity for Rapid Advancement
- Employee discounts for Culligan in-home products
- Eligibility for annual recognition and training meetings/events
Culligan Water is seeking an individual experienced in customer relations. The Administrative Supervisor works directly with customers and the customer service team to discuss orders, resolve problems, and meet related needs. To be a successful Administrative Supervisor you should be detail-oriented, organized, and have excellent interpersonal and communication skills.
Responsibilities
- Extensive problem-solving, order processing, and helping to manage customer accounts
- Provide proactive sales support by developing close relationships with customers
- Schedule service and delivery orders
- Coordinate schedules with the service/operations team
- Contact customers for purposes of scheduling additional services or offering maintenance plans
- Refer unresolved customer grievances to designated departments for further investigation
- Lead a team of 2 to 4 remote Customer Service Representatives
Qualifications
- High school diploma or GED
- Minimum of three years of customer service experience required
- Strong time management and project management skills
- Proficient in Microsoft Office (word, excel, outlook)
- Excellent communication skills...Computer, Written & Verbal
- Minimum typing speed 60 wpm
- Basic math/accounting skills
About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan Water offers technologically advanced, state-of-the-art water filtration products & bottled water products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $20.00 - $25.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
