Job Description

JOB LOCATION

15151 E Alameda Pkwy Aurora, Colorado 80012-1555

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of:Integrity,Respect, Professionalism, andCustomer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Serve as a welcoming first point of contact for community members by answering calls, responding to emails, and assisting with questions about parks, open space and recreation services. Work with a dynamic team of administrative professionals to support daily operations by assisting citizens reserve park shelters; routing park maintenance requests to appropriate staff to help ensure issues in parks and open space areas are addressed quickly; and processing accounts payable.

This role provides a great opportunity to gain practical experience, develop professional skills, and contribute to services that benefit the Aurora community.

The deadline for submitting applications is Tuesday, April 7, 2026 Please note that the City of Aurora will conduct ongoing application screenings on a first-come, first-served basis. As soon as we determine that we have a qualified pool of applicants, this position may close quickly and without notice.

The hiring range for this role is $23.84 - $29.80/hour.

Salary to becommensuratewith experience.

The anticipated hours are 30 hours per week, in a term-limited position with a tentative start date of May 2026 and an end date of August 31, 2026.

This is classified as VHNE (Variable Hour Non-Benefit Employee), where the selected candidate will work less than 29 hours per week. This position does not provide medical benefits. This position earns sick leavein accordance withthe Healthy Families and Workplace Act.

The selected applicant(s) will undergo the following conditions:

• Background Check (if over 18)

Provides general administrative support and performs complex clerical duties.

PRIMARY DUTIES & RESPONSIBILITIES

• Provides support for meetings; coordinate agendas, meeting back-up, transcribe minutes
• Use Outlook calendar to schedule appointments, and monitor and plan special projects
• Types and processes a variety of materials including correspondence, memoranda, reports and other documents related to the assigned function
• Prepares requisitions, monitors, and processes purchasing, related accounting functions and accounts payable
• Responds to general inquiries and interprets policy and procedures
• Maintains, modifies, and updates database information for specialized departmental functions for City tree inventories and work orders
• Assigns contractor forestry fees based on linear footage calculations.
• Collects revenues and fees and processes them through point of sale system
• Serves as front line customer service specialist to include answering a multi-line telephone and greeting visitors
• Attends Boards & Commissions meetings, occasionally off-site, to include agendas, minutes and maintains official records
• Processes park shelter reservations and payments
• Responds to and assists the public both over the phone and in person with city-owned tree inquires and requests
• Investigates complex issues regarding city trees and parks & open space properties and creates work orders for field crews using GIS mapping and workflow systems.
• Composes, proofreads, and formats a variety of documents that include letters, memoranda, and reports
• Performs purchasing duties and tracks spending plan for the department
• Manages office supplies as well as repair and maintenance for office equipment
• Directs internal and external customers to appropriate party
• Maintain trusting relationships with suppliers, customers and employees
• Performs additional duties as assigned

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education:

• High school diploma or equivalent (GED) required.

Experience:

• At least two (2) years' experience in administrative support role
• Prior experience handling office responsibilities, experience in customer service, or related field

Knowledge:

• Knowledge of business English, spelling, and math
• General office equipment, including personal computers with related software applications
• MS Office Suite

Skills:

• Strong interpersonal, problem solving, analytical and managerial skills.
• Skill in the use of computers including spreadsheet design, database programming and word processing software applications
• Excellent organizational and time management skills
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars
• Excellent written and verbal communication skills
• Organized and detailed oriented

Abilities to:

• Establish and maintain effective working relationships with employees, citizens, and elected officials.
• Communicate effectively both verbally and in writing
• Handle sensitive situations with tact and diplomacy
• Stay calm under pressure

WORKING CONDITIONS

Essential Personnel:

When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.

Physical Demands:

• Light physical work lifting at least 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds with or without assistance.
• Frequent lifting or carrying of objects weighing up to 10 pounds.
• Frequent hand/eye coordination to operate computer keyboard and office equipment
• Clear vision to read and interpret reports, computer data and other written material
• Frequent speech communication and hearing to maintain communication with employees and citizens

Work Environment:

• Works primarily in clean, comfortable environment

Equipment Used:

• Frequently uses standard office equipment including computer, calculator, multi-line telephones, copy/fax machines and postal equipment.
• This position may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment

The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.

For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.

Employment references will be conducted on finalists for City of Aurora vacancies.