Job Description

Posting number: 192660

Department: Department of Public Health

Division: Health Promotion and Services

Job classification: Administrative Specialist II

Posting type: Open

Categories: Health Services, Public Health

Summary

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Under direct supervision of Clinic Administrative Management, performs a variety of duties for the multi-program clinic, including direct contact with clinic clientele and staff. Independently performs a variety of advanced duties involved in the operation of the Immunizations, Medical Records and Preventive Health programs. Uses knowledge of operation and program processing of information to assist all programs in maintaining a quality and comprehensive medical record. Provides administrative support to clinics in other counties in operational area. Performs other related duties and special projects as assigned, including required travel if requested, and responds as directed during emergencies which may occur outside normal work hours, and travel if requested.

• Perform all Administrative duties required to provide Preventive Health and Immunization service to eligible clients. Including completes intake and out-take of patient's data, verification of all insurance from different DPH state websites and enters all demographic information into EHR system. Financially screens all clients appropriately, collects payments if applicable and prints cash drawer daily in accordance with DPH policies and clinic procedures. Maintains correct change fund balance.
• Ensures official DPH forms are scanned into the correct patients EHR Images. Interviews clients/patient per clinic guidelines, Scans Insurance Cards, ID's into EHR system. Provides quality customer service n a culturally competent manner in face-to-face and/or telephone encounters and maintains client confidentiality.
• Serves as front desk backup, greeting all clients, checking in clients on TEAMS marking clients as arrived in EHR, answering multiple phone line, transferring calls to appropriate departments or taking messages. - Submit SCEIS, PCAS, leave requests, and required monthly reports in a timely manner. Performs other related duties and special projects as assigned, including required travel if requested, and responds as directed during emergencies which may occur outside normal work hours, and travel if requested.

Examples of duties

State Minimum Requirements: A high school diploma. Related clerical experience may be substituted for a high school diploma.

Agency Additional Requirements: A high school diploma and two (2) years of clerical office experience or an associate degree in Secretarial Science or a related field.

Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring. Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Qualifications

Experience with clinic flow and providing customer service in a medical office environment preferred. Bilingual English/Spanish preferred.

Supplemental information

EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information.

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation. A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others.

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster.

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.

The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Paid Parental Leave
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.