Internal Posting? Posting Number SP005388P Position Title Administrative Specialist II Division/College University Outreach-Northern Idaho Department Coeur d'Alene Center Operations Location Coeur d’Alene Posting Context Statement
This position focuses on a variety of customer service, program, and support functions at the University of Idaho Coeur d’Alene ( UICDA). The incumbent is the front-line representative and serves as a member of UICDA The incumbent supports the UICDA team and provides information to the public, employers, alumni, current and prospective students, and faculty/staff.
Position Overview
The position provides a wide range of operational support to visitors, students and employees, navigating a variety of administrative processes, procedures and cyclical calendars of activities critical to the operation of the unit within the broader university. The primary responsibility is to serve as administrative process expert and coordinator. The position may serve as first point of contact for the department while also performing administrative functions such as researching information and solving problems for faculty, staff and students, and providing program and/or event assistance.
Duties may include:
Compose, proofread, edit and distribute a variety of business documents and routine reports
Maintain schedules and event calendars
Coordinate logistics for regular travel and meetings
Collect and organize data, enter information into various electronic systems in accordance with university or department procedure to ensure accuracy and compliance, validate information and resolve conflicts in data
Review internal operating procedures and practices to determine whether improvements can be made in areas such as workflow and records management
Greet office visitors and respond to incoming calls and email correspondence. Provide information about office services and processes, redirect inquiries to appropriate offices/individuals
One year performing office support functions such as document or records management, composing or editing and formatting business documents, reception and/or customer service
Using computer software and applications for word processing, spreadsheets, email and internet research
Balancing a workload of assigned tasks to meet multiple deadlines
Required Education
High School Diploma or equivalent
Required Other
None
Additional Preferred
Associate’s or Bachelor’s degree, Bachelor’s preferred
Two years of administrative experience; independently solving problems/performing liaison activities in a work setting; coordinating activities requiring complex arrangements; developing and summarizing material for reports on a frequent or recurring basis; providing office support functions; composing a variety of business documents; researching, compiling, and summarizing data for reports
Experience working in customer service environment
Ability to work cooperatively with on- and off- campus organizations
Handling multiple projects simultaneously and respond to the needs of staff and clientele
Knowledge of University of Idaho policies and procedures
Experience working independently, with minimal supervision
Editing and writing business correspondence using proper grammar and punctuation as demonstrated in application materials
Experience using computer information systems that manage an organization’s finances, business processes and/or records
Using computers for word processing, email, internet searches, data organization and records management
Experience collecting and compiling data
Experience with database management
Knowledge of Banner
Physical Requirements & Working Conditions
None
Degree Requirement N/A: No degree requirement
Posting Information
FLSA Status Non-Exempt Employee Category Classified Pay Range $18.79 per hour or higher depending on education and experience Type of Appointment Fiscal Year FTE
0.65
Full Time/Part Time Part Time Funding A visa sponsorship is available for the position listed in this vacancy. No Posting Date 07/28/2026 Closing Date Open Until Filled Yes Special Instructions to Applicants
Applications received by August 11, 2026 will receive first consideration.
