Job Description

Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for an Administrative Services Order Specialist I for our Columbus, Ohio location.

As a Kimball Midwest associate, you’ll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots—where employees are recognized as individuals and our culture remains a top priority.

Responsibilities

• Responsible for providing excellent customer service for sales reps, customers, and internal staff as calls are received
• Manages the flow of orders held in order maintenance queue according to the assigned schedule
• Responsible for managing the hold for orders in the pending submissions queue
• Responds same day to all voicemails, emails, and Teams messages received within working hours the same day
• Performs other duties as assigned by the Administrative Services Trainer, Administrative Services Assistant Manager, or Administrative Services Manager

Qualifications

• High School diploma, GED, or equivalent
• 0-1 years experience in a customer service, clerical, or similar role
• Proficiency in Microsoft Office Applications (AX, Excel, Word, etc)
• The ability to communicate with co-workers, supervisors, and managers in both written and verbal form
• The ability to read and write small letters and numbers; the ability to make arithmetic calculations; and the ability to understand and follow written and oral instructions
• The successful completion of a ninety (90) day orientation period

Additional Information

This role is Monday-Friday 11:00am-7:30pm

*** this role is fully on-site

The pay rate is $21-$23 per hour

We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays.

Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law.

We Participate in E-Verify. Participamos en E-Verify.

Pay Range

$21 - $23 per hour