Job Description

Title: Administrative Services Coordinator
Location: Head Office - Delta, BC
Salary Range: $49,000 to $51,000 per annum
Schedule: Monday to Friday - 8:30 AM to 5:00 PM

About the Role
We are looking for a detail-oriented and proactive Administrative Services Coordinator to join our team. In this role, you will be responsible for supporting subcontractor, contract administration, customer service operations, and a variety of administrative functions that contribute to the success of our business. You thrive in a fast-aced environment, enjoy managing multiples priorities, and approach challenges with a solutions-oriented mindset.
Using Alpine's technology platforms and Microsoft Office applications, you will support operational workflows, respond to client and subcontractor inquiries, and ensure the timely execution of assigned tasks. The ideal candidate is highly organized, adaptable, and eager to take on new projects while delivering exceptional service and administrative support across multiple accounts.

What You Will Be Doing
• Process incoming client service requests by reviewing information received through client systems and creating work orders in the internal service management system
• Support service dispatch activities by preparing work orders with relevant service details and forwarding them to supervisors for scheduling and field assignment
• Maintain communication with supervisors throughout the service process to receive job updates, completed documentation, and site photos
• Review completed service information, update work order notes, attach supporting documentation, and ensure records are accurate and complete
• Update internal and client systems with service completion details and close work orders upon receipt of required documentation
• Maintain accurate records of service requests and work order status
• Assist with responding to service inquiries and provide administrative support to help ensure timely processing and completion of client requests
• Verify that completed work orders include the required documentation before finalizing records and closing service requests
• Post purchase credit memos, generate client quotations and assist with administrative documentation as require
• Maintain accurate electronic records and ensure documentation remains current across internal systems

What You Will Bring
• Exceptional attention to detail and organizational skills.
• Strong critical thinking and problem-solving abilities.
• Ability to prioritize competing tasks and adapt to changing business needs.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and experience working with CRM and CMMS systems.
• Experience with document control, compliance administration, or contract management is an asset.
• Experience with financial reporting, quote generation, and administrative reporting.
• Excellent written and verbal communication skills.
• Learning agility with the ability to quickly understand new systems and processes.
• Resourceful, proactive, and able to work independently while collaborating with cross-functional teams.
• English fluency is required; additional languages are considered an asset

About Alpine
Alpine is one of Canada's leading facility services providers, delivering cleaning, maintenance, and support services across a variety of industries. We are committed to creating exceptional client experiences while fostering a workplace where our people can grow, develop, and succeed.

Why Join Alpine?
• Comprehensive benefits package
• Opportunities for advancement within a growing organization
• A collaborative team culture that values accountability, professionalism, and service excellence

Ready to Join Us?
If you're a detail-oriented professional who enjoys keeping things organized, ensuring compliance, and delivering exceptional customer service, we'd love to hear from you. Apply today and join a team that values accuracy, accountability, and service excellence in everything we do.

We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It’s important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.