Job Description

Posting number: OPH/PTT/226628

Department: LDH-Office of Public Health

Job classification: ADMINISTRATIVE PROGRAM SPECIALIST-A

Posting type: Open & Promotional

Categories: Administration, Public Health, Program Management

Summary

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The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Join the Louisiana Office of Public Health’s Vital Records Registry as an Administrative Program Specialist A and play a vital role in helping individuals and families obtain accurate and legally recognized records. Use your analytical skills to evaluate complex court documents, adoption decrees, affidavits, and state laws while working with judges, attorneys, medical professionals, and families. If you’re detail-oriented, enjoy solving complex cases, and want to make a meaningful difference for Louisiana residents, apply today!

An ideal candidate should possess the following competencies:

Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.

Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Examples of duties

Three years of experience in administrative services; OR

Six years of full-time work experience in any field; OR

A bachelor's degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Supplemental information

Job Duties:

• Interprets and applies complex state laws, statutes, administrative codes, policies, and procedures to delayed birth certificates, adoption-related birth certificates, and Putative Father Registry requests.
• Interviews customers and evaluates requests to determine eligibility, required actions, and appropriate documentation for requested Vital Records services.
• Manages assigned cases from initiation through completion, maintaining accurate case records, correspondence, tracking systems, and LEERS entries.
• Reviews and evaluates court orders, adoption decrees, affidavits, and other evidentiary documents for compliance with applicable laws and requirements.
• Processes adoption and delayed birth certificate cases by conducting electronic and archival searches, verifying documentation, preparing certificates, and securely maintaining case files.
• Processes Putative Father Registry requests by accepting affidavits of paternity, researching Vital Records records, and preparing certificates documenting search results.
• Collaborates with customers, attorneys, judges, medical personnel, adoption professionals, supervisors, and agency legal staff to resolve complex cases, address issues, and support court proceedings.

Position-Specific Details:

Location: Office of Public Health / Bureau of Vital Records / Orleans Parish

Appointment Type: This position may be filled as a Probationary or a Promotional appointment

Cost Center: 3262307310

Position Number(s): 50383680

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE.

Contact Information:

Paul Tran

Paul.Tran3@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.