Job Description

Posting number: OS/DRT/223879

Department: LDH-Office of Secretary

Job classification: ADMINISTRATIVE PROGRAM SPECIALIST-A

Posting type: Open & Promotional

Categories: Administration, Miscellaneous

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

Join our team in a dynamic administrative leadership role where you'll oversee multiple operational functions, improve organizational efficiency, and help ensure the seamless delivery of essential services that support our mission.

An ideal candidate should possess the following competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal
  and state legal requirements, State Civil Service rules, and organizational policies.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical
  reasoning.
• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances
  or unexpected change.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote
  understanding and engagement.
• Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted
  or instructed by others.
• Developing Performance: Builds the future potential of others by supporting long-term growth, skill development, and career progression.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and
  consideration for others.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported.
• Thinking Strategically: The ability to anticipate trends, understand context, and align actions with long-term priorities.

Examples of duties

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here

Supplemental information

Job Duties:

• Process initial and renewal licensing and certification applications for a variety of Long-Term Care and Non-Long-Term Care healthcare providers, ensuring compliance with applicable state and federal regulations.

• Review, verify, and process provider updates, including renewals, key personnel changes, bed and capacity changes, licensing actions, and other regulatory requests.

• Maintain accurate records through extensive data entry, file management, and tracking of licensing, certification, and regulatory activities across multiple databases.

• Serve as the primary point of contact for providers by responding to inquiries, explaining licensing and certification requirements, and providing exceptional customer service.

• Monitor licensing fees and payments, process billing activities, and follow up on outstanding balances to ensure timely payment and compliance.

• Review and approve nursing home work histories for placement and maintenance on the registry, and accurately enter Certified Nursing Assistant (CNA) testing results into the appropriate database.

• Compile reports, maintain provider directories, prepare correspondence, and support daily administrative operations while ensuring accuracy, organization, and adherence to established timelines.

Position-Specific Details:

Location: Office of the Secretary / Health Standards / East Baton Rouge Parish

Appointment Type: This position will be filled as an Probationary appointment

Cost Center: 3071040205

Position Number(s): 158688

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE

Contact Information:

Deanda Thymes

Deanda.Thymes@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.