Job Description

Position Summary: Responsible for performing secretarial duties for physician, which includes knowledge of medical terminology, and hospital and clinic procedures.

Qualifications:

• High school diploma.
• Completed Medical Assisting School or received a Medical Assistant Certificate, Administrative Assistant experience preferred.
• Proficient in Excel and Word.

Key Responsibilities:

• Able to effectively deliver quality patient care and follow through with physician orders.
• Excellent written and verbal communication skills
• Able to conduct oneself in a professional and positive manner on a consistent basis and during challenging situations.
• Organized and detail-oriented.
• Reliable and able to adjust work schedule according to patient/clinic needs.
• Handle inter-office correspondence.
• Opening and distribution of mail for Physician.
• Maintaining Physician’s files.
• Maintaining Physician’s schedule.
• Answering phone calls.
• Entering all calls in Athena as a patient case.
• Scheduling of appointments in Radix.
• Scheduling and coordination of legal telephone conference, depositions, conferences, etc.
• Scheduling patient surgeries, pre and post operative appointments, and preparing paperwork.
• Following up on all surgical coordination (i.e., medical clearances, labs, etc) in preparation for surgery.
• Scheduling all surgeries in Filemaker/Incisions.
• Entering Physicians billing information in Filemaker/Incisions, if applicable.
• Liaison between Physician and Hospital.
• Liaison between Physician and patient.
• Preparing letters of excuse from work or school.
• Triaging of patient calls.
• Facilitating patient interaction with other FOI departments.
• Completing Disability Forms for patients.
• Managing their provider Athena staff bucket along with their personal Athena bucket.
• Making travel arrangements for Physicians.
• Assisting Physician in clinic, if applicable.
• All other duties assigned.

At FOI our goal is to provide our patients with world-class orthopedic care.

Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.

What we offer:

• Full time opportunities available, with room for career growth and advancement.
• Excellent job security and stability, to promote an optimal work life balance.
• Be part of this dynamic and growing high level Patient Services team!

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.