Job Description

Required Qualifications

• Proven experience leading, mentoring, and developing administrative or operational teams in a dynamic, fast-paced environment.
• Strong analytical and critical-thinking abilities with a demonstrated capacity to interpret policies, prioritize operational needs, and drive process improvements.
• Experience creating, implementing, and managing operational procedures, internal controls, governance practices, and administrative workflows.
• Excellent organizational, time-management, and multitasking skills, with a strong commitment to accuracy and attention to detail.
• Exceptional written and verbal communication skills, with the ability to collaborate effectively across departments and present information clearly to diverse audiences.
• Strong customer service orientation and commitment to providing responsive support to internal and external stakeholders.
• Knowledge of business and administrative operations, including compliance requirements, internal controls, documentation standards, and audit preparedness.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Current Notary Public certification or the ability to obtain certification within six months of employment.

Preferred Qualifications

• Experience working within a professional services, consulting, or client-focused business environment.

Education and Experience

• Bachelor’s degree in Business Administration, Management, Finance, or a related discipline, along with a minimum of eight years of progressively responsible experience in administrative and operational management.
• Experience should include supporting executive leadership, developing and maintaining policies and procedures, supervising staff, managing purchasing activities and vendor relationships, overseeing expense reimbursement processes and internal controls, and coordinating office operations, facilities, events, and multi-location administrative services.
• A comparable combination of education, training, certifications, and relevant professional experience may be substituted for the stated requirements.