Job Description

At NorthBay Health, the Administrative Leader Associate position is designed to be a learning, exposure and actively working in a real-life healthcare environment. The Associate will meet, interact, observe and be exposed to real-life business situations as well as contribute to work product. The Associate will interact with staff, physicians, executives and leaders in the organization, participating in activities and initiatives related to operations practice and supporting strategic initiatives as they relate to continuity of service, compliance, regulatory and professional standards, fostering collaborative interdisciplinary relationships. Additional duties will be assigned based on level of understanding of practice management responsibilities. Will have hands on opportunities to perform work as well as completing a capstone project to successfully complete this program.

This program is designed to identify and foster promising candidates the opportunity to develop skills in operations management, strategic implementation, and work in dynamic live situations in the healthcare operations and corporate environments.

Requirements for application:

• Candidate application (Oracle) including current CV/Resume required

• Two professional letters of recommendation and one letter of recommendation that provides a description of personal observation of exemplary customer service provided by you in the work setting.

• Personal Statement –

  • Why are you interested in Healthcare Administration?

  • What interest you in doing a LIT program with NorthBay Health?

  • Why do you think you will excel in this program, why should we choose you?

Success Indicators

• Consistent demonstration of leadership potential.

• Completion of all training modules and performance evaluations.

• Strong teamwork, adaptability, and problem-solving skills.

• Successful execution of program projects or capstone assignments.

Key Responsibilities

Leadership & Team Development

• Learn and apply core leadership principles, including communication, performance management, and team motivation.

• Support team leads/supervisors in daily operations, providing guidance and assisting with problem-solving.

• Act as a role model by demonstrating professionalism, accountability, and a positive attitude.

Operational & Project Responsibilities

• Participate in rotational assignments across multiple departments to gain broad organizational knowledge.

• Assist with planning, organizing, and executing department initiatives.

• Identify areas for improvement and contribute to process optimization projects.

• Gather, analyze, and present data to support decision-making.

• Assists with work, projects and may participate in work-groups.

• Attend meetings as requested.

• Represent NorthBay when asked.

• Complete a capstone project prior to finishing the program.

• May be asked to do a presentation at the end of Program with learnings and key takeaways from experience or presentation related to capstone project.

Training & Learning

• Be open to observation, learning and participating in operations.

• Attend leadership workshops, training modules, and development sessions.

• Complete assigned coursework, assessments, and progress milestones.

• Seek and integrate feedback from mentors, supervisors, and peers.

• Collaborate with cross-functional teams to understand operational needs and challenges.

• Be willing to share knowledge and experiences with those around you.

Communication & Collaboration

Performs other duties as assigned.

1. 1. Education: Associate degree preferred. Completion of a Leadership Development program within another organization in any industry or five (5) years of experience as a leader the progressive advancement within an organization. Bachelor’s degree preferred or currently pursuing.

2. Experience: Two (2) years of previous management experience required, or previous leadership experience required.

3. Skills: Stands out above and beyond for acceleration in customer services with demonstrated and proven examples. Consistently demonstrates leadership potential. Must be well organized, able to set priorities, work independently as an effective team member. Demonstrates effective time management skills. Must have critical thinking skills and be open to learning. Individual must be highly collaborative, be willing to assume new responsibilities as needed, accept accountability, and operate effectively under pressure. Confidence, integrity, and a sense of humor are also essential. Entrepreneurial spirit and demonstrated success in creating novel solutions to complex problems. Flexible, adaptable, persistent, passionate, management skills, facilitation skills. Maintains the utmost confidentiality related to items from the work setting. Appearance is professional. Proficient in Microsoft Word, Excel, and Outlook. Excellent oral and written communication skills required.

4. Interpersonal Skills: Demonstrates NorthBay’s True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.

5. Hours of Work: Monday through Friday, variable according to business needs. Determined by manager.

6. Compensation $65 to $75k annually based on years of experience similar to this role.

At NorthBay Health, we are guided by our values: Nurturing Care; Own It; Respect; Build Trust; and Hardwire Excellence. These principles lead us to our TRUE NORTH and inspire us to provide exceptional care.

These values serve as the foundation of everything we do, guiding us to deliver individualized care with integrity and accountability. We are committed to fostering a culture of collaboration, where every team member is valued and empowered to contribute their best to the health and well-being of those we serve.

This is an exciting time to join NorthBay Health.

As an independent, nonprofit health system north of the San Francisco Bay Area, in the Napa/Solano Region, we are expanding our footprint across Solano, Yolo, and Napa counties to meet the evolving needs of our communities. With two acute-care hospitals—including a Level II Trauma Center and a modern maternity unit with a Level III Neonatal Intensive Care Unit (NICU)—along with a comprehensive cancer center, multiple urgent care facilities, and a growing network of primary and specialty clinics, we are investing in the future of care across the region.

NorthBay Health we are home to advanced clinical programs and nationally recognized cardiovascular, neuroscience, and orthopedic services, as well as comprehensive surgical and outpatient specialties. Our commitment to excellence is reflected in our Magnet with Distinction designation for nursing (one of only 12 organizations nationwide) and recognition from U.S. News & World Report as “High Performing” in multiple clinical areas, including maternity care, heart failure, and stroke. NorthBay Medical Center has earned the High Performing designation in maternity care for four consecutive years.

As the only locally governed health system in the region, we remain deeply rooted in our communities while growing into a trusted regional healthcare leader. If you are seeking meaningful work, collaborative teams, and the opportunity to help shape the future of healthcare in Northern California, you will find it at NorthBay Health.

Join us with our commitment to excellence, to achieve our vision to be the trusted healthcare partner of choice for the communities we serve.

To learn more about NorthBay Health's benefits, diversity statement and community please visit https://www.northbay.org/careers/