The post holder will be a member of the Prospect Experience and Admissions team with responsibility for the unit’s day-to-day operations and procedures for the admissions of students to university. This includes implementation of offer processing in speedy, accurate, consistent and transparent manner to provide a positive prospect experience. The job role requires high standards of data quality at all times.
Key Duties and Responsibilities
Processing the local and international application to generate offers using the CRM and Student Administrative System with the aim of 100% accuracy. This includes assessing qualifications, authenticity of results and defining entry requirements.
Ensure that correct procedures and policy are followed when dealing with application with underage, fraudulent and criminal convictions.
Maintain a high standard of knowledge and awareness of the Higher Education sector, relevant legislation, university’s entry requirements and admissions processes.
Provide daily application report on the application trend to respective stakeholders.
Keep track of current application status to ensure highest conversions of applications and student enrolments.
Handle all administrative processes and admission of students including filing, archiving of data, reporting, etc.
Attend to applicants’ enquiries independently in timely and professional manner.
Establish close liaison with education consultants, academic department, international office, scholarship unit, registry and finance department.
Assisting in recruitment activities such as Open Day, Education Exhibition, etc.
Any other tasks deemed relevant in assisting the admissions & recruitment processes
All HWUM staff endeavours will embody our shared values of: Inspire, Collaborate, Belong, and Celebrate.
Please note that this job description is not exhaustive, and the role holder may be required to undertake other relevant duties commensurate with the grading of the post and its general responsibilities. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve.
Person Specification
This section details the attributes e.g. skills, knowledge/qualifications and competencies which are required in order to undertake the full remit of the role.
Education & Qualifications
Essential:
Diploma/ Degree (or equivalent qualification)
Desirable:
Degree
Experience
Essential:
Fresh Graduates are encouraged to apply.
Desirable:
At least some experience in an admissions environment
Competencies, Skills & Knowledge
Essential:
Self-motivated, target oriented and independent with high degree of commitment to meet deadlines and objectives.
Adequate written and verbal communication skills.
Must have knowledge of word processing & Microsoft Office suite.
Ability to work and cooperate in a team oriented environment.
Has technical experiences with Office 365 and creative in video/written content for effective delivery if information.
Desirable:
Experience working with CRM system.
Good Microsoft Excel knowledge and skills
Ability to work well under pressure on simultaneous tasks.
Special Factors (if applicable)
Essential:
Enjoys being part of a university campus, developing the role as the campus grows, and willing to take a 'hands on' approach from the outset.
Willing to work in Putrajaya.
Essential Criteria – these are attributes without which a candidate would not be able to undertake the full remit of the role. Applicants who do not clearly demonstrate in their application that they possess the essential requirements will normally be eliminated at the short-listing stage.
Desirable Criteria – these are attributes which would be useful for the candidate to hold. When shortlisting, these criteria will be considered when more than one applicant meets the essential criteria.
Other Relevant Information
We aim to hold interviews at the Malaysia Campus in Putrajaya on the week of 6 July 2026
For more information about Malaysia Campus, please visit http://www.hw.edu.my
For information about Purpose-Driven Education, please see our website: https://www.hw.ac.uk/malaysia/about/purpose-driven-education.htm
Application Process
Applications should be submitted to Careers system.
Applications must be submitted by 14 July 2026. If you are not contacted by the selection committee by 19 July 2026then please assume that on this occasion your application has been unsuccessful.
The University is committed to equality of opportunity.
