Job Description

As an Administrative Coordinator, you are key in the oversight, organization and management of your assigned department. Your strong attention to detail assures that requirements are met and daily processes are maintained efficiently and accurately.

Job Title Administrative Coordinator

Department Riedman Campus

Location 1415 Portland Avenue Suite 190 Rochester, NY 14621

Hours Per Week 0

Schedule: Per Diem, 8-hour shift, Monday–Friday, 8:00 a.m.–4:30 p.m. with occasional evening or weekend hours as needed.

Responsibilities

• Coordinate and obtain prior authorizations for Skilled Nursing Facility (SNF) placements with insurance providers

• Arrange and schedule patient transportation

• Monitor authorization and transportation status; escalate time‑sensitive issues as needed

• Communicate with clinical teams, SNFs, payers, and transportation vendors to support timely discharges

• Answer and route incoming calls; provide accurate information as appropriate

• Organize and maintain patient records and authorization documentation in compliance with HIPAA

• Assist with Kronos/timecards and general administrative support

• Manage mail, deliveries, and office supplies

• Train new team members

• perform other duties as assigned

Required Qualifications

N/A

Preferred Qualifications

• Five (5) years of administrative office experience in healthcare preferred

• Associate’s degree or equivalent combination of education and work experience required

• Excellent oral and written communication skills

• Strong organizational and problem-solving skills

• High level of proficiency with PC, software applications and reporting tools

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$19.00 - $25.00

CITY:

Rochester

POSTAL CODE:

14617

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.