SPS PoolCare

Administrative Coordinator I

SPS PoolCare  •  Scottsdale, AZ (Onsite)  •  1 day ago
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Job Description

The Administrative Coordinator I will coordinate and perform a diverse set of support tasks, focusing on a high level of customer service with both internal and external customers.

Duties/Responsibilities:

  • Answers incoming phone calls, providing exceptional customer service targeting one call resolution.
  • Welcomes and assists customers, visitors and vendors.
  • Retrieves information as requested from operating system, email, and company ticketing system.
  • Responds to and resolves administrative inquiries and questions from employees, internal departments and customers.
  • Reviews and communicates with customers on outstanding balances in effort to collect monies.
  • Communicates with Administrative Supervisor and other Management any concerns or issues.
  • Request and apply payments to customer accounts in real time.
  • Performs other duties as assigned.

Requirements

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Proficient in Microsoft Office Suite or related software.
  • Excellent organizational skills and attention to detail.
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing.
  • Ability to work independently.

Education and Experience:

  • Associate’s degree preferred.
  • Bachelor’s degree a plus.
  • Three to five years of experience in an administrative role.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
SPS PoolCare

About SPS PoolCare

SPS PoolCare is the #1 swimming pool services company in the United States. We are pool care experts working to make owning a pool a joy. We place our customers and team members at the center of all that we do.

We are on a mission to change the pool industry – for the better!

With growth comes opportunity, and SPS PoolCare represents an outstanding place to make your mark and build your career. We are already #1 or #2 in many of our markets, and we envision a bright future ahead. Our success depends on hiring only the very best team members, and on building a cohesive team with a passion for serving our customers.

At SPS PoolCare, we work together as a team, empowering each other to go above and beyond and give our customers our very best – every day. We see challenges as growth opportunities, and we show professional pride in everything that we do. We support and develop our team members. We are tech-forward, leveraging technology to serve our customers. We operate safely, and we recognize the contributions of others. We are inclusive and celebrate our diversity.

We are expanding rapidly across the Sun Belt. If you are considering selling your business, SPS PoolCare is looking for pool care and maintenance companies with strong local knowledge who can leverage our strength to grow in their market. We look forward to supporting and developing the family that you have built by making it part of ours.

To see what a potential sale to SPS PoolCare would look like, email Javier Chavarria, Director of Business Development, at javier.chavarria@spspoolcare.com.

We can also provide you with a complimentary valuation of your business.

Let’s elevate the industry – together!

Industry
Unknown
Company Size
51-200 employees
Headquarters
Austin, TX
Year Founded
2021
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