The Administrative Coordinator provides administrative support to the Graduate Center for Career Development (CCD). This role supports the office’s daily operations, supports the planning and execution of career events, and fosters student engagement through daily interactions and coordination of program logistics.
This position serves as the primary point of contact for students and members of the Babson community, creating a welcoming environment and delivering professional, responsive, and student-centered customer service. The role collaborates with CCD staff and campus partners to support events, communications, and operational initiatives.
WHAT YOU WILL DO
Student and Front Office Operations:
Serve as first point of contact for students and visitors, and handles in person, phone and email inquiries.
Manage front desk operations, ensuring consistent, professional coverage. Maintain a professional and welcoming office environment.
Supervise, train, and schedule work-study students; assist with hiring.
Generate and analyze reports on student engagement and student feedback including number of student advising appointments, appointment types, etc.
Provide administrative support to leadership, including scheduling and special projects. Support the Director with calendar and travel scheduling if needed.
Identify and implement improvements to office and program workflows to enhance efficiency and student experience.
Manage critical office functions, including inventory and ordering of supplies.
Support marketing projects, presentations, research, and special projects.
Collaborate with CCD staff, campus partners, and external stakeholders to support programs, such as the Interview Coach program and Professional Branding Specialist.
Serve as liaison for facilities to ensure that the office space is maintained and in working order.
Support the international graduate student CPT coursework including receiving, reviewing and approving internship requests; assisting with questions, and identifying and elevating issues as appropriate.
Event and Program Coordination:
Coordinate event logistics, including scheduling, space reservation, catering, and facilities requests for career fairs, orientations, and signature events.
Maintain accurate event data tracking in Career Connect (12twenty).
Support event promotion through student communication channels.
Coordinate student appointment schedules and logistics with Professional Branding Specialist, alumni Coaches, and Mock Interview Coaches.
Assumes additional responsibilities as required.
YOUR TEAM WILL INCLUDE
Student Workers (2-3)
WHAT EDUCATION AND SKILLS YOU WILL NEED
Associate’s degree
At least 2-4 years of administrative, operations, or program coordination experience (higher education or student services environment preferred).
Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
Demonstrated commitment to providing excellent customer service and creating a positive student experience.
Excellent interpersonal, written, and verbal communication skills, with the ability to interact effectively with diverse stakeholders.
Experience coordinating events, programs, or logistics with a strong attention to detail.
Ability to work independently, take initiative, and proactively solve problems, possessing an entrepreneurial spirit.
A team player with strong collaboration skills.
Demonstrated ability to work effectively with individuals from diverse cultural and professional backgrounds.
Proficiency with tools such as Microsoft Office Suite, especially Excel and PowerPoint.
Ability to learn new technologies and systems quickly and adapt to changing priorities.
Interest in continuous improvement and identifying opportunities to enhance operational efficiency and student experience.
Envisions and proposes new methods to perform tasks that support innovation; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results.
Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
HOW AND WHERE YOU WILL WORK
This position will primarily work in person with the flexibility to work remotely one day per week at the manager’s discretion.
ADDITIONAL SKILLS YOU MAY HAVE
Bachelor’s Degree preferred
Experience with CRM tools (Salesforce), or student systems such as 12Twenty preferred.
This is a non-exempt position with the following pay range: $30.82/hour - $34.24/hour the role is also eligible for bonuses based on performance and budget.
Babson College offers a comprehensive benefits package for full-time employees working at least 28 hours per week.
All questions or concerns about this posting should be directed to the Office of Human Resources at hr@babson.edu
