Job Description

This position serves as the support staff for the DCH Health System Clinical Engineering Department. Must perform a variety of support services to help the operation and efficiency of the Clinical Engineering Department. Performs and provides personal secretarial and clerical support such as maintaining files, manuals, databases, and preparing correspondence for the CE Department, and CE Director. Screens visitors and telephone calls and conducts appropriate follow-up.

Responsibilities

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

High school diploma or equivalent required. At least one year of general secretarial experience preferred. Office Applications Certificate preferred. Typing 35-wpm minimum. Working knowledge of computers and various types of Microsoft software including intermediate skills with Excel, Word, Power Point and databases. Must be organized and able to establish priorities. Must be able to communicate effectively (both orally and in writing) with patients, physicians, vendors, co-workers and administrative staff; ability to meet the public with tact, courtesy and efficiency. Must have well defined personal skills. Knowledge of medical terminology helpful. Must be able to read, write legibly, speak, and comprehend English.