Job Description

The Administrative Coordinator provides essential administrative and operational support to the Compliance Department, ensuring smooth daily operations and efficient workflow. This role is crucial for managing administrative tasks, facilitating internal communications, providing high-quality support to department leadership/staff, and maintaining the policy management system policies (which entails proofreading, data entry, and record management.). The Administrative Coordinator will handle sensitive information with discretion and contribute to a well-organized and compliant work environment through meticulous attention to detail and exceptional customer service.

Responsibilities

Essential Functions:

• Ensures the successful and seamless execution of employee onboarding and offboarding processes for the department.
• Performs accurate and efficient data entry and other computer-based tasks utilizing Microsoft 365 applications and other relevant software.
• Proofreads, formats, and prepares organizational policies and Standard Operating Procedures (SOPs) for internal publication, ensuring clarity and adherence to established guidelines.
• Maintains and updates departmental policies related to administrative tasks, ensuring ongoing compliance and operational efficiency.
• Provides comprehensive administrative support, including but not limited to data entry, document scanning, printing, basic research, and assistance with various special projects.
• Executes a range of administrative tasks, from simple to complex, consistently delivering high-impact service with exceptional customer focus and meticulous attention to detail.
• Offers administrative assistance and support to all Central Health departments for special projects or other duties as assigned.
• Adheres strictly to necessary precautions for the proper handling of classified, confidential, and sensitive information, maintaining utmost discretion and security.
• Manages all incoming and outgoing mail, coordinates overnight delivery services, and oversees courier service arrangements for the department.
• Manages, operates, supply orders, and schedules any needed maintenance of printers, shredders, and any other office equipment.
• Manages meeting room schedules, ensures all meeting room calendars are current, and posts agendas promptly.
• Serves as the departmental subject matter expert for audio and visual equipment, applications, and software within all meeting rooms, providing support and troubleshooting.
• Participate in the development and enhancement of EHR templates and programming and advise on coding compliance with payor guidelines.
• Performs other duties as assigned to support the efficient functioning of the department.

Knowledge, Skills and Abilities:

• Administrative and clerical procedures and systems such as word processing and database systems, filing and records management systems, transcription, and other office procedures and terminology
• Knowledge of confidentiality methods and techniques for the proper handling and precautions for classified, confidential, and sensitive information
• Strong attention to detail and accuracy
• Excellent coordination and scheduling skills
• Excellent verbal, written and communication skills
• Excellent organizational skills
• Strong proofreading skills
• Ability to multi-task
• Proficient in Microsoft Office Suite
• Critical thinking/problem solving
• Administrative process development and implementation
• Ability to handle competing priorities in a fast-changing environment

Qualifications

Minimum Education:

• High School Diploma or equivalent (higher degree accepted)

Minimum Experience:

• 3 years Related experience
• 3 years Customer service
• 3 years Administrative experience supporting managers, directors, and executives with complex meetings and coordination of activities by adjusting actions in relation to others' schedules or calendars.