Job Description

Department/Unit:

HBD - Internal Medicine

Work Shift:

Day (United States of America)

Salary Range:

$50,639.00 - $75,959.00The Administrative Coordinator utilizes collaboration and project management skills to assist with assessment, planning, implementation and evaluation to assist Case Management, Social Work and Utilization Review staff with coordination of care in the Primary Care setting.

Essential Duties and Responsibilities

• Collaborates with multiple departments and provides high-level project support and analytical services focusing on quality initiatives and patient care management
• Requires strong multi-tasking capabilities
• Requires adherence to strict confidentiality guidelines
• As sis ts with ob taini ng Dura ble Me di cal Equipme nt ( DME), in cluding but not li mited to rolling walker s, com mod es, wheel chair s, quad canes and hospi tal be ds.
• M ake b asic tr anspo rtat ion a rr ange ments (M AS, Rehab, b ack t ran sfe r, ca bs) o nce CM/SW has d ocu mented need.
• M aintains p atient confi dentiality of all com mu ni cations and do cu ments as re quired by ho spit al poli cy.
• Kee ps Ca se M anage rs and So cial Worke rs a pp rised of s tatus of di schar ge plan s, do cu ments the status of activities and com mu ni cation s, and maintains a dequa te re po rting info rmation in EPIC
• M aintains d aily do cu mentation in EPIC of all a ctivities done utilizing inte rve ntions.
• E nte rs d ata i nto EPIC in a t imely f ashion to fa cilita te di schar ge plan s
• M aintains skills needed for pe rfo rman ce of dutie s
• Utili zes availa ble edu cat ional op po rtunities for i mp roving skills.
• Attends re quired in -house i n-se rvi ce s
• P roje cts po sitive i ma ge of the de pa rtme nt and ho spit al.

Qualifications

• Associate’s degree - required
• Prior experience in customer service.
  - preferred
• Working knowledge of computer-based applications and strong PC/ keyboard skills.
• Knowledge of medical terminology.
• Strong attention to detail and demonstrated ability to use sound judgment in decision making.
• Excellent organizational skills with demonstrated time management skills.
• Ability to handle high workload volume with many variables, demonstrating flexibility and adaptability.
• Excellent customer service skills (written and verbal), demonstrating the ability to work effectively and efficiently with a diverse population.
• Ability to work well independently as well as within a team unit.

Thank you for your interest in Albany Medical Center!

Albany Medical Center is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Thank you for your interest in Albany Med Health System!​

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.