Job Description

Major Responsibilities

• Handle install, service, and customer service work assigned by Management in a Consumer Small Business office.
• Detail of job details as follows;
• Install and service backlog management
• Install and service job scheduling/filling schedule gaps
• Managing install/monitoring permits
• Managing missing paperwork/Scanning all install and service paperwork when needed
• Field Tech and Advisor phone calls/emails
• Update customer accounts
• Scheduling vendor meets
• Assist with customer credits or cancellations
• Additional tasks may be assigned by Management

Qualifications -

Knowledge, Skills and Abilities

• High School diploma or equivalent.
• Preferred Six (6) months of experience.
• Basic Computer knowledge in Microsoft Word, Excel, and Typing skills.
• Must be able to handle multiple tasks.