Job Description

Posting number: 224957AC4081826TG

Department: DCFS-Department of Children and Family Services

Job classification: ADMINISTRATIVE COORDINATOR 4

Posting type: Open

Categories: Administrative Assistant, Social Services

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

Join Our Team at DCFS: Administrative Coordinator 4

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:
Selected Core Competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Selected Preferred Competencies:

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

This position supports critical Child Support Enforcement State Office operations, including statewide statistical, reporting, performance analysis, budget monitoring, and other administrative functions. The position also processes medical coverage notices to ensure parents receive necessary coverage information and is responsible for logging and routing incoming mail and child support payment to the appropriate units.

Examples of duties

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here

Supplemental information

Job Duties

• Order acquisitions, office supplies, and pay all bills for CSE State office through supplier Relationship Manager (SRM). Review for accuracy to reduce potential errors.
• Responsible for oversite of leased copiers through Xerox. Responsible for setting up purchase orders, ordering toner, and toner waste.
• Request and provide new employees with necessary equipment, computers, telephones, and supplies and a workstation.
• Collect information from CSE Attorneys statewide to get them set up on the PACERS website. Enroll and add/delete them in the pacers service.
• Processes medical support correspondence received from insurance companies.
• Work directly with management regarding purchasing and monitoring of money budgeted from supplies and acquisitions.
• Conducts annual inventory to ensure that all state property is tagged and accounted for in CSE state office.
• Prepare telephone requests and complete appropriate forms to manage all phone lines in State Office for activation, deactivation, removal, and changes to equipment.

Position-Specific Details:
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Work Location: Baton Rouge, LA - State Office

How To Apply:

No Civil Service Test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:
For further information about this vacancy, contact:
Yolanda Jackson
Yolanda.Jackson.DCFS@la.gov