Job Description

Providing high-level administrative support to a staff member within Field Operations and in support of various responsibilities within the Family Enterprise. This person will manage calendars, plan meetings and events, coordinate travel logistics, research and provide technical solutions in a paperless environment, and perform additional administrative functions. S/he will be interacting regularly with Staff members at all levels of the organization, Chick-fil-A Operators, and outside individuals and organizations as needed. This role requires a focus on both results and relationships. Teams at Chick-fil-A work in a fast-paced, highly collaborative manner. Often the responsibilities require real-time prioritization and flexibility on the part of this role. This position is based in the Chick-fil-A, Inc Support Center in Atlanta, GA.

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

• Calendar management and maintenance
• Prepare invoices, reports, memos, letters/email communications, financial statements, and other documents using Microsoft Suite
• Help coordinate logistics as needed, including working with vendors, setting date/time, coordinating schedules, hosting, and providing on-site support
• Develop constructive and cooperative working relationships with others and maintaining them over time
• Coordinate travel arrangements/reservations and complete expense reports
• Conduct research and compile data for consideration and presentation by executives, committees, and boards of directors. Prepare PowerPoint presentations and design professional documents as needed
• Compile, transcribe, and distribute minutes of meetings; Detailed note taking
• Prepare responses to correspondence as needed
• Interact with Operators, other Administrators, and Production Throughput Team and Leadership
• Communicate with people outside the organization, representing Chick-fil-A and Cathy Family enterprise
• Develop specific goals and plans to prioritize, organize, and accomplish your work
• Proactively plan and respond to new and existing events/responsibilities

Required Qualifications (Knowledge, Skills, & Abilities)

• Minimum of 5 years’ experience providing administrative / project support
• Expert level technology (computer) and documentation skills
• Proficiency in Microsoft Office / Outlook
• Desire to learn new technology and adopt as appropriate
• Thoughtful and clear communicator with attention to detail and timely responsiveness; Strong verbal and written communication skills and judgement
• High level of professionalism and tact in communication and presentation
• Experience managing multiple projects independently and simultaneously
• Works efficiently and proactively to ensure work is done, not just to completeness, but with excellence; Goes above and beyond in exceeding expectations
• Demonstrates adaptability and discernment in interpersonal relationships
• Experience using effective judgment, sensitivity, and creativity to changing needs and situations
• Experience handling highly confidential information
• Strong, proactive self-starter with committed follow-through and organizational skills
• Detail oriented
• Ability to identify and set priorities; Takes the time to understand the needs of others and takes initiative to deliver without needing to be asked
• Professional passion for people—one who builds and invests in working relationships with both internal and external partners
• Ability to compile, manage and track details, events, and data in an organized manner on-line that allows for quick access
• Ability to play a key role in highly cohesive, creative, and collaborative teams

Required Years of Experience

5

Travel Requirements

10%

Required Level of Education

Bachelor's degree or equivalent experience

Preferred Level of Education

Bachelor's Degree

Relocation Assistance Provided

No