Job Description

Posting number: OPH/SP/223377

Department: LDH-Office of Public Health

Job classification: ADMINISTRATIVE COORDINATOR 3

Posting type: Open & Promotional

Categories: Administration, Clerical & Data Entry, Miscellaneous

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about the Louisiana Department of Health

Join the Louisiana Department of Health's Center for Vital Records and Statistics and play a vital role in serving citizens across the state! This dynamic career progression opportunity allows you to provide exceptional customer service, safeguard confidential vital records, support statewide registration partners, and contribute to one of the agency's largest revenue-generating programs. If you're detail-oriented, enjoy helping others, and are looking for a rewarding career with growth opportunities, we encourage you to apply!

An ideal candidate should possess the following competencies:

Accepting Direction The ability to be open and willing to follow guidance or instructions.

Following Policies and Procedures The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Thinking Critically The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Examples of duties

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here

Supplemental information

Job Duties:

• Processes, reviews, records, and issues marriage licenses while ensuring compliance with Louisiana Vital Records laws, regulations, and agency policies.
• Provides exceptional customer service by responding to inquiries from the public and professional partners, explaining vital records services, fees, and legal requirements.
• Serves as a liaison with Clerks of Court, judges, clergy, officiants, funeral homes, hospitals, and other stakeholders by providing technical guidance on marriage and vital records registration.
• Reviews and processes paper and electronic vital event records, verifies document accuracy and completeness, resolves discrepancies, and maintains accurate records in the LEERS system.
• Assists customers requesting vital records by verifying eligibility, reviewing applications, processing requests, and safeguarding confidential records in accordance with state law.
• Maintains administrative and operational support by reconciling bank notes, managing records retention, preparing production reports, supporting inventory activities, and assisting with mail processing.
• Participates in staff meetings, completes required training, supports departmental projects, and performs additional duties as needed to ensure efficient and effective operations.

Position-Specific Details:
Location: Office of Public Health / Bureau of Vital Records Orleans Parish

Appointment Type: This position will be filled as aProbationary appointment

Cost Center: 3262307310

Position Number(s): 177021

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE

Contact Information:

Shambrielle Pooler

Shambrielle.Pooler@la.gov

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

225-342-6477

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services, is available here

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce, and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.