Job Description

Posting number: NEDHSA-226684-AD3-92926-JR

Department: LDH-Northeast Delta Human Services Authority

Job classification: ADMINISTRATIVE COORDINATOR 3

Posting type: Open

Categories: Administration, Administrative Assistant, Office and Administrative Support

Summary

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NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION:

Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality, excellent care with greater accessibility.

Northeast Delta Human Services Authority is seeking an Administrative Coordinator 3-4 to work as part of a treatment team to provide quality care and reduce the stigma related to receiving Behavioral Health Services and/or treatment. This role independently performs duties requiring a broad knowledge of several clerical fields to relieve the Clinic Manager/Coordinator of routine administrative duties. The incumbent will also assist the Monroe Integrated Care Clinic.

An ideal candidate will possess the following competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Examples of duties

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Supplemental information

Job Duties:

• Establish fees for new consumers according to agency guidelines. Enter information related to income, benefits, and dependents into Claimtrak. Provides consumers with information related to insurance benefit out-of-pocket cost. Reassess and update fees when necessary and obtain information and proof/verification to update the chart. Maintain necessary forms for the establishment of fees as needed. Updates fee information as needed//required following agency guidelines.
• Verifies and documents Medicare, Medicaid, and other insurance coverages. Scans copies of insurance cards into Claimtrak. Accepts payments from consumers and provides them with receipts. Makes daily deposits and submit the Daily Check/Cash Log according to agency guidelines.
• Independently compose letters/emails to answer routine correspondence--screen mail and telephone calls, disseminating to appropriate staff. Assist with scheduling appointments and complete phone calls related to upcoming appointments. Assist consumers with completing the Medicaid application process.
• Acts as clinic safety officer.

Position-Specific Details:

Appointment Type: Probational, Promotional, Demotion, Lateral Transfer, or Detail to Special Duty

Location: Monroe Behavioral Health Child & Family Services (2525 Ferrand Street Monroe, LA 71201)

Schedule: Monday – Friday 10:00 am to 6:30 pm

Compensation: NEDHSA is a designated approved National Health Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans.

• 2-year Full-Time Clinical Practice: NHSC will pay up to $50,000* for an initial 2 years of full-time clinical practice to clinicians.

(Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year.)

Career Progression: As part of a Career Progression Group, vacancies may be filled from this recruitment as an Administrative Coordinator 3 or an Administrative Coordinator 4 depending on the level of experience of the selected applicant(s).

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Ms. Janesia Raybon, MPA

Human Resources Director A

Northeast Delta Human Services Authority

2513 Ferrand Street

Monroe, LA 71201

318-362-4237 (office)

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.