Job Description

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:
• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

This is a union eligible position.

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.
The Administrative Coordinator provides clerical and administrative support for the Residential Step Down (RSD) programs, including 214 MRSD, Treasure Island RSDs, and Planetree/HOWPA Housing, (located at 154 Coleridge). This role delivers high-quality customer service while ensuring the administrative needs of multiple programs are efficiently managed in compliance with agency policies and procedures.
KEY RESPONSIBILITIES
Administrative Responsibilities
· Provide comprehensive clerical support, including data entry, document preparation, photocopying, and maintaining accurate client population sheets and related records.
· Generate and distribute reports as requested by the Facility Director.
· Complete forms, maintain files, and update program logs in a timely and accurate manner.
· Maintain office and program supply inventory and coordinate mail distribution.
· Welcome visitors and direct them to the appropriate staff or program areas.
· Troubleshoot and coordinate resolution of facility equipment issues, including telephone systems.
· Prepare, transcribe, and distribute meeting minutes, reports, and general communications as needed.
· Manage client attendance records and program verification documentation.
· Perform data entry and maintain information within electronic database systems, including participant records, billing information, and reporting data.
· Support the maintenance of confidential physical and electronic files in compliance with HealthRIGHT 360 policies and confidentiality standards.
Treatment Setting Responsibilities
· Conduct routine house runs and monthly fire drills to maintain a safe and secure environment for clients and staff.
· Accurately document client updates, incidents, and relevant observations in facility logs and/or Welligent on a daily basis.
· Provide crisis intervention support and communicate promptly with the treatment team regarding unexpected situations or client concerns.
· Participate in required trainings, staff meetings, and program-related meetings.
· Train facility staff on health and safety protocols, procedures, and compliance standards.
Facility Responsibilities
· Coordinate, attend, and support meetings, staff trainings, conferences, and other program-related events.
· Maintain cleanliness, organization, and functionality of office spaces, kitchens, supply rooms, and break areas.
· Procure and manage inventory for office, custodial, kitchen, and electronic equipment supplies.
· Report facility maintenance concerns to the Program Manager and serve as a liaison with vendors and service technicians.
Data & Compliance Responsibilities
· Perform data entry and maintain accurate records related to client information, billing, and reporting.
· Assist with audit preparation and ensure supporting documentation is organized and accessible
· Maintain confidential client and program files in both electronic and physical formats in compliance with organizational policies and procedures.
· Support management with data reconciliation and reporting accuracy.
And, other duties as assigned.

QUALIFICATIONS
Education, Experience, and Credentials
· High school diploma or equivalent.
· Bachelor’s degree preferred.
· 2 years’ experience in an administrative role.
· Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.

Knowledge and Skills
· Strong proficiency with Microsoft Office applications and internet applications.
· Excellent verbal, written, and interpersonal skills.
· Integrity to handle sensitive information in a confidential manner.
· Excellent organizational skills and ability to multitask and juggle multiple priorities.
· Ability to work cooperatively and effectively as part of an interdisciplinary team and independently assume responsibility.
· Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.

• We will consider for employment qualified applicants with arrest and conviction records.
• Must complete a background check and livescan.