Job Description

Posting number: 226747AC1-3093026TG

Department: DCFS-Department of Children and Family Services

Job classification: ADMINISTRATIVE COORDINATOR 1

Posting type: Open

Categories: Clerical & Data Entry, Social Services

Summary

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Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.

Join Our Team at DCFS: Administrative Coordinator 1-3

This position provides essential administrative support for CSE State Office, including processing incoming and outgoing mail. imaging documents, monitoring the CSE Customer Support email, assisting customers and staff, and handling other daily office functions.

We’re looking for a dependable professional with strong organizational skills, excellent attention to detail, and a commitment to excellence in a mission-driven environment.

An ideal candidate should possess the following competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well supported conclusions.

Examples of duties

No experience or training is required.

Qualifications

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Supplemental information

Job Duties:

• Performs outgoing and incoming mail duties daily, which includes mail/correspondence sent to and received from CSE offices statewide.
• Performs imaging/indexing of CSE documents into the DCFS electronic case system (FILENET) for the financial unit and other State Office personnel, as needed.
• Maintains all routine administrative functions State Office personnel as needed, which includes, but not limited to, screening visitors and telephone calls to secure information for referral to the proper state agency or top-level management personnel.
• Assist with monitoring and responding to the CSE Customer Support email group, including but not limited to processing paper applications upon request and assisting, as needed, with obtaining birth documentation from Vital Records.
• Miscellaneous duties such as troubleshoots printer/copier issues, maintains supplies, repairs as needed and changing toner on printers, faxes and scanners.

Position-Specific Details:

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Career Progression: This vacancy may be filled as an Administrative Coordinator 1, 2 or 3 depending on experience.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location: Baton Rouge, LA- State Office Building

How To Apply:

No Civil Service Test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Yolanda Jackson

Yolanda.Jackson.DCFS@la.gov

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.