Job Description

Job Location: 7001 Blue Ridge Blvd - Raytown, MO 64133

Position Type: Full TimeEducation Level: Bachelor's Degree

Travel Percentage: Up to 50%

Job Shift: DayMake a Difference as a Administrative Community Support Specialist with ReDiscover

Join ReDiscover’s CAP and be part of a mission-driven organization that’s been transforming lives for over 50 years. As a non-profit community mental health center serving southeastern Jackson County, Missouri, we’re passionate about helping individuals impacted by mental illness or substance use find hope, support, and healing.

Why ReDiscover?

• 700+ dedicated professionals
• Over five decades of community impact
• A culture grounded in compassion, collaboration, and growth

About the CAP Program

CAP provides Intensive supportive housing for adults with severe and persistent mental illness. Clients receive medically necessary on-site services in a clustered apartment setting because of a history of failure in multiple community settings and/or the presence on an ongoing risk of harm to self or others which would otherwise require long term psychiatric hospitalization.

What You’ll Do

• Maintain and interact with a caseload of clients with diverse characteristics either in-person or over the phone.
• Facilitate each client’s achievement of long range outcomes of symptom management.
• Engage difficult to serve clients by investigating all potential resources in order to gain access and make connections.
• Coordinate medication-related care between clients, ReDiscover providers, outside medical providers, pharmacies, Housing staff, and the Housing Nurse to ensure continuity of care and timely communication regarding medication needs, changes, and concerns.
• Maintain accurate medication records and MARs, including obtaining updated medication lists and orders, identifying and resolving discrepancies, and ensuring documentation reflects clients’ current prescribed medications.
• Coordinate medication delivery and receipt across Housing locations, including being available for pharmacy drop-offs, picking up medications when necessary, checking medications in according to established procedures, and collaborating with the Housing Nurse and treatment team regarding any concerns or follow-up needs.
• Assist clients with transportation barriers as identified in their treatment plan. This includes transporting clients in the employee's personal vehicle to various appointments and area resources.
• Collect and maintain information about clients and document interactions within ReDiscover’s designated electronic medical record.
• Communicate and collaborate with an internal multi-disciplinary team to address various aspects of wellness and ensure positive communication regarding the coordination of client care.

Requirements of the Position

• 4 year degree or 4 years of equivalent experience in lieu of degree.
• A valid automobile driver’s license, appropriate automobile insurance and a safe, reliable, registered automobile available for use during work hours which includes transporting clients in personal vehicle.
• At least two (2) years clinical experience in a direct service provision to children and adolescents in a mental health setting preferred.
• Knowledge of the community resources as well as health and social service systems in the Kansas City metro area and skill in establishing working relationships with community partners preferred.
• Excellent customer service skills with a recovery focus.
• Strong written, oral and interpersonal communication skills.
• Intermediate computer skills in typing/keyboarding, Microsoft Word and Excel programs as well as the use of email.

Grow With Us

We’re committed to your professional development and will support your growth as a Community Support Specialist through training, collaboration, and meaningful work.

Ready to join a team that’s passionate about people? Apply today and help make wellness accessible for all.