Job Description

Administrative Communications Assistant

Downtown Sarasota, FL

At CS&L CPAs, you'll join a respected firm with over 70 years of trusted service to Southwest Florida, built on a legacy of integrity, expertise, and client success. As a full-service public accounting firm, we provide diverse opportunities to grow your career while making a meaningful impact by helping individuals, businesses, and organizations navigate financial challenges and achieve their goals.

If you're looking for a collaborative team that values professional development, long-term relationships, and excellence, CS&L CPAs is the place to build your future.

Why CS&L?

We know talented professionals have options, so we invest in creating a workplace where you can build a rewarding career while maintaining a life outside of work.

• Medical, Dental & Vision Insurance (2 medical plans available)
• Group Life, Short-Term & Long-Term Disability Coverage
• Voluntary Benefits including: Critical Illness & Accident Insurance, Identity Theft Protection, Pet Insurance, Telehealth Services, Additional Life Insurance Options
• 401(k) Retirement Program
• Generous Paid Time Off & Holidays
• CPA Exam Bonus Program
• Mentorship & Business Development Program
• CS&L Cares Program – Supporting our team members and communities when they need it most

Where You'll Work

You'll work from our beautiful downtown Sarasota office! This is a full-time, in-office position Monday-Friday.

What You'll Do

The Administrative Communications Assistant will serve as the first point of contact for the firm, providing professional and courteous front-office support while assisting with general administrative duties. The primary responsibility of this role is managing incoming phone calls, directing inquiries to the appropriate team members, and ensuring effective communication throughout the firm. Additional responsibilities will include assisting with daily office operations, such as handling incoming and outgoing mail, organizing receipts, maintaining office supplies, and providing general administrative support as needed. This position will be highly organized, dependable, and professional, with strong communication skills and the ability to multitask and adapt to changing priorities.

Key Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner, ensuring callers are connected with the appropriate individuals or departments.
• Serve as the first point of contact for the firm, providing a welcoming and professional experience for callers and visitors.
• Receive, sort, distribute, and prepare incoming and outgoing mail and deliveries.
• Organize, sort, and distribute receipts and other administrative documentation as needed.
• Assist with general office administration and day-to-day operational tasks to support the firm's staff and departments.
• Maintain an organized and professional reception area and assist with general office organization.
• Provide administrative support to various departments and team members as needed.
• Utilize Microsoft Office applications, including Outlook, Word, and Excel, along with other office technology and internet resources.
• Handle routine inquiries and relay messages accurately and promptly.
• Perform other administrative duties and special projects as assigned.

What We're Looking For

Required Qualifications

• High school diploma or equivalent, required; some college education or enrollment in a college program, preferred.
• Previous experience in a receptionist, customer service, or administrative support role is preferred.
• Strong verbal and written communication skills, with a professional and courteous phone manner.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
• Strong organizational skills with the ability to multitask, prioritize responsibilities, and manage time effectively.
• Ability to handle confidential information with discretion and professionalism.
• Attention to detail and accuracy when handling mail, receipts, messages, and other office documentation.
• Ability to work independently, demonstrate initiative, and assist with various administrative tasks as needed.
• Dependable, punctual, and professional with a positive and customer-service-oriented attitude.
• Willingness to learn and adapt to the needs of the firm.