Job Description

Department/Unit:

HBD - Community Endo

Work Shift:

Day (United States of America)

Salary Range:

$41,923.00 - $54,500.00

The Administrative Clerk provides an assortment of administrative and clerical duties such as distributing incoming, outgoing, and interdepartmental mail, scanning and filing of records and office reception. The Administrative Clerk will coordinate with staff members, volunteers and external vendors to ensure operations run smoothly while providing a high standard of customer service.

Essential Duties and Responsibilities

• Maintain adequate supplies of current forms, office supplies and equipment
• Greets customers/patients in a friendly and professional manner
• Organizes and maintains office filing system including filing correspondence and other documents and files in a timely manner.
• Update and distribute department documentation including but not limited to policies and procedures
• Input data directly into databases and review data for accuracy
• Handles the processing of standard professional correspondence on behalf of a department
• Prepares or runs basic reports required by the department
• Processes paperwork and reviews for accuracy
• Scans and files paperwork

Qualifications

• High School Diploma/G.E.D. - required
• 1-3 years Customer Service Experience - preferred
• 1-3 years General Office Experience - preferred
• Working knowledge of office equipment, like printers and fax machines
• Excellent attention to detail and organizational skills
• Ability to manage confidential information
• Computer proficiency with Microsoft Office (including Word and Excel) and Electronic Health Records
• Excellent customer service skills (written and verbal), demonstrating the ability to work effectively and efficiently with a diverse population.
• Ability to coordinate and work as a team member with various disciplines and departments
• Ability to read, understand and follow oral and written instruction
• Strong organizational and time management skills.

Equivalent combination of relevant education and experience may be substituted as appropriate.

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Lifting - Rarely
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Climbing - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Rarely
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently

Working Conditions

• Extreme cold - Rarely
• Extreme heat - Rarely
• Humidity - Rarely
• Wet - Rarely
• Noise - Occasionally
• Hazards - Rarely
• Temperature Change - Rarely
• Atmospheric Conditions - Rarely
• Vibration - Rarely

Thank you for your interest in Albany Med Health System!​

Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.