Job Description

Posting number: 202600087

Department: Behavioral Health

Job classification: Administrative Clerk I

Posting type: Open

Categories: Administration, Administrative Assistant, Clerical & Data Entry, Community Services, Social Services, Miscellaneous, Customer Service, Records Management, Business, Community and Social Services, Health Care Support, Office and Administrative Support

Summary

Under supervision, to learn, assist with, and perform a variety of office, administrative, and general support work for an assigned County department or work unit; to greet office visitors and answer the telephone, providing information and referring visitors/callers to others; to learn to operate and use computers and office equipment; and to do related work as required.

Examples of duties

(The following is used as a partial description and is not restrictive as to duties required.)

Learns and performs a variety of office, administrative, and general support assignments; gathers, assembles, organizes, and tabulates data and information; serves as an office receptionist greeting office visitors and answering the telephone, providing information and making referrals to other staff; receives, sorts, and distributes mail; learns and maintains and updates records and information retrieval systems; records and logs invoices, claims, and other documents; types/word processes and proofreads a variety of documents and material; may work on special reports, projects, and publications; may assist with maintaining family support and/or public assistance records; may learn to update and maintain computerized records and generate reports; may learn and use spreadsheets and other special computer software; operates office equipment.

Qualifications

Knowledge of:

• Correct English usage, spelling, grammar, and punctuation.
• Basic mathematics.

Ability to:

• Learn and perform a variety of administrative, office, and general support work with minimal guidance and supervision.
• Read, interpret, and apply policies, procedures, and regulations.
• Follow oral and written directions.
• Type or use word processing software at an acceptable speed to meet production requirements.
• Gather and organize data and information.
• Maintain and update records and reports.
• Learn to operate a computer and use department software in the performance of assigned work.
• Operate and use office equipment.
• Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the work area where assigned.
• Establish and maintain cooperative working relationships.

Training and Experience:

Any combination of training and experience, which would likely provide the required knowledge and abilities, is qualifying. A typical way to obtain the required knowledge and abilities would be:

• Some training in office skills is desirable.

Special Requirements:

None

Supplemental information

TYPICAL PHYSICAL REQUIREMENTS

Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX.

TYPICAL WORKING CONDITIONS

Work is performed in an office environment; continuous contact with other staff and the public.

DISTINGUISHING CHARACTERISTICS

This is the entry, training, and first working level in the Administrative Clerk class series. Incumbents learn, assist with, and perform a variety of office, administrative, and general support work. This class is distinguished from Administrative Clerk II in that incumbents perform a lesser scope of assignments under closer supervision. When an incumbent has demonstrated sufficient knowledge, skills and work performance to indicate the ability to perform the full scope of Administrative Clerk II responsibilities, they may be promoted to the next higher level of Administrative Clerk II.

REPORTS TO

A variety of County supervisory or management positions, depending upon the department or program area where assigned.

CLASSIFICATIONS SUPERVISED

None.

DISASTER SERVICE WORKER

In addition to our everyday duties, we have an added responsibility to help in a declared disaster. Under California law, all public employees are Disaster Service Workers and may be called upon in the event of a disaster. The roles and responsibilities for Disaster Service Workers are authorized by the California Emergency Services Act and are defined in the California Government Code 3100-3102; Labor Code 3211.92(b).