Job Description

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. We are seeking to fill a number of key positions within our organization including this opportunity at NDX Green in Heber Springs, AR for an Administrative Clerk (Front Office- First Phone).

The regular hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities and Essential Functions of the Position:

• Learn delivery route(s) as assigned
• Answering and distributing incoming calls in a professional and friendly manner
• Be able to correctly use the phone system
• Perform basic secretarial duties
• Sort and allocate incoming daily mail
• Greet laboratory visitors
• Manage chairside service program
• Coordinate pick-up and delivery request
• Utilize and operate case tracking software
• Change codes, dates or other information on work cards and route cases to appropriate departments
• Confirm DHS eligibility
• Request payment for DHS cases
• All other duties as assigned

Skills and Abilities Required:

• Must be able to read, write, speak and understand English
• Personable individual with good oral communication skills
• Data entry and computer skills
• Excellent listening skills
• Attention to detail and accuracy
• Customer service focused

Minimum Education and Experience Required:

• Required: High school diploma or GED equivalent

Hazardous Materials or Equipment Used:

• All office equipment

Physical Requirements:

• Sitting for long periods of time