
Posting number: 26-33
Department: Deputy Chief - Administration
Division: Consumer Fraud - Springfield
Job classification: Administrative Clerk
Posting type: Open
Categories: Legal, Office and Administrative Support
Performs a variety of specialized technical and high--level clerical duties of an administrative program nature. Ensures the accuracy of data and case information by reviewing, correcting, and amending information prior to processing. Exercises independent judgement in the authorization of case closures, openings, entry, or docketing. Provides information by preparing unique or complex correspondence, by reviewing documentation and drafting appropriate responses. Resolves workflow problems by developing or altering processes and procedures to meet expectations, notifying supervisor for needed resources and required changes. Maintains historical information by docketing data in a manual or computerized docketing system. Provides information by preparing specialized or technical reports and or memorandums from raw data. Verifies issues or concerns by reviewing or soliciting support information or data from appropriate outside entities. Contributes to the team effort by accomplishing related results in a cooperative and collaborative manner.
Requires knowledge, skill and mental development equivalent to completion of an Associate’s Degree in management, business or public administration, administrative services or a related discipline and 2 years of professional administrative clerical experience, or completion of a clerical training program and 3 years of related experience. Requires the analytical ability to interpret rules and regulations associated with the legal substance of assigned unit. Requires the ability to exercise independent judgement consistent with the policies and procedures of the Office. Attendance is an essential function of this position. Ability to maintain satisfactory working relationships with other employees and the general public required. May require physical ability to file and duplicate information which includes bending, stretching, stooping, and lifting of up to 15 pounds.
This position requires in office attendance.

The Attorney General is the chief legal officer of the State of Illinois, representing all state officials and agencies and enforcing laws on behalf of the people of Illinois. The Office of the Attorney General also serves as the state’s largest public interest law firm, committed to protecting and advancing the interests of the people of Illinois through leadership, advocacy and legal representation.
More than 450 Assistant Attorneys General and over 300 employees serve in the Office of the Attorney General in offices in Chicago, Springfield and Carbondale as well as regional offices in Rockford, Quincy, Champaign-Urbana and Belleville.
If you’re interested in advocating for the people of Illinois and pursuing some of the most important issues affecting our communities, please visit the our website for a list of current career opportunities and overview of the Office’s Divisions and duties: http://illinoisattorneygeneral.gov/about/jobs/agency_profile.pdf.