Job Description

The Administrative Clerk reports to the Assistant Manager, Underwriting and Customer Service, and will provide administrative support to the broader Customer Service team. This role will be responsible for, but not limited to, responding to inquiries from lawyers and law firm administrators (both via telephone and in writing), operating electronic mail systems, maintaining databases, running reports, creating action items, scanning and importing mail.

The ideal candidate should:

• Have prior related work experience, and preferably 2 years in an administrative role
• Be customer-focused
• Have strong verbal and written communication skills and experience in dealing with professionals both by telephone and in writing
• Be proficient using Microsoft Office - Word, Excel, and Outlook
• Be comfortable leveraging technology and able to navigate several applications at once
• Be detail-oriented and have excellent time management and organizational skills
• Have experience working in a team environment and demonstrated willingness to pitch in and support the team’s success
• Be proactive in their approach to work, successfully manage a high volume of work, shifting priorities and deadlines independently

Offering:

• LAWPRO is an Ontario Certified Living Wage Employer. We offer competitive compensation commensurate with skills and experience.
• This role has a target starting salary of $48,000 per year, reflecting our commitment to fair and equitable pay, with compensation growth tied to performance, ongoing contribution, and organizational needs.
• 4 weeks’ vacation, supporting work–life balance.
• Immediate eligibility for comprehensive Health and Dental benefits and a fully matched pension plan.
• Hybrid work option, offering flexibility guided by role requirements and organizational needs.

Deadline for applications is April 10, 2026.

Please note, LAWPRO does not utilize artificial intelligence (AI) in its recruitment practices at this time.

Diversity and inclusion matter at LAWPRO. If contacted for an interview, please advise if you require accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.