Job Description

Our brand-new Partial Hospitalization Program (PHP) in the Bronx is looking for dedicated Clinicians to help launch this exciting initiative! We are seeking a proactive, highly motivated, and organized Administrative Case Manager to support a dynamic, collaborative team dedicated to helping youth remain out of inpatient hospitalization. This role is perfect for someone who thrives in a fast-paced environment and wants to make a meaningful impact on families and communities.

What You’ll Do

As an Administrative Case Manager, you will play a vital role in ensuring smooth operations and exceptional care. Your responsibilities include:

• Office Support: Provide general administrative assistance to PHP staff.
• Referral Management: Schedule intakes, maintain the client census board, and track referral/admission data.
• Preadmission Coordination: Enter clients into the Electronic Health Record and complete intake consents.
• Data Management: Maintain program data required by OMH, local county, and Astor.
• Family & Community Liaison: Serve as a key contact between families, agency personnel, and community providers.
• Surveys & Screenings: Complete Social Care Network screenings and satisfaction surveys with caregivers/guardians.
• Environment of Care: Assist the Program Supervisor in managing the program environment and ensure compliance with documentation and reporting requirements.
• Special Projects: Assist with assignments identified by the PHP Supervisor or Director.

Why Join Astor?

• Be part of a mission-driven organization that values collaboration and innovation.
• Work in a supportive environment where your contributions directly impact youth and families.
• 4 weeks paid vacation annually.
• 13 paid holidays.
• 4 personal days.
• 1 sick day per month, accruable to 150 days.
• Fully paid individual LTD and life insurance.
• Eligible for participation in agency medical and dental plan both individual and family, with small employee contribution.
• New longevity incentives.
• Opportunities to make a difference in the lives of children and families in need.
• Collaboration with a team of dedicated professionals in a supportive and dynamic environment.
• Room for growth and advancement within the organization.

Ready to make a difference? Apply today and help us create brighter futures for adolescents and their families!

Astor Services, a leading provider of behavioral and mental health services in the Hudson Valley and The Bronx, is dedicated to nurturing the emotional and mental well-being of children, adolescents, and families. With a history spanning over seven decades, we are committed to providing comprehensive care and support to help our clients thrive.

Want to know why our team loves working at Astor? Check out our website for our employee testimonials and discover their stories!

Requirements

What We’re Looking For

• Education: BA/BS in Human Services or related field.
• Experience: Prior experience working with families.
• Skills: Proficiency in Microsoft Word, Excel, and PowerPoint.
• Bonus: Bilingual candidates strongly preferred, receive a 10% salary differential