Job Description

Job Location: Waupun Mill - Waupun, WI 53963,

Position Summary

Responsible for professional customer service, billing, and administrative duties as it relates to the customers of the locations business lines of feed, grain, and soy processing plant.

Duties & Responsibilities

• Greets customers and establishes a helpful friendly atmosphere.
• Continually arranges or cleans to assure a positive image to the customer.
• Monitor vendors in the proper delivery of their product as authorized.
• May originate or prepare correspondence or emails as directed.
• Manage inbound and outbound shipments for customers coming across the truck scale.
• Ability to grade grain and identity foreign materials (will train).
• Record test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.
• Coordination of delivery numbers, daily inputs, and verification of accuracy.
• Basic customer service and communication including answering phones when other office staff is occupied assisting customers, communication to customers regarding location hours and ticket information.
• Assist office staff with filing, reporting, tidiness of scale operation area and other duties as time allows.
• Processes invoices to include matching the bill of lading with the proper weight and verification with the purchase order.
• Enter all incoming ingredients into the system with cost and make monthly inventory adjustments.
• Manage and update Feed Price Sheets.
• Administer specific customer billing details on Monthly basis.
• Inputs business activities using the Agvantage software system and works with corporate personnel to assure completeness and accuracy of data input.
• Communicates with customers and relays pertinent information to the appropriate personnel.
• Customer invoicing.
• Communicating inbound shipments and pickups with appropriate locations personal
• Other duties as assigned.

: Qualifications:

• 2-4-year degree in an agricultural-related field or 2-4 years of administrative experience (agricultural background preferred).
• Excellent customer service skills required.
• Bookkeeping,10-Key Calculator, Microsoft Office, Inventory, and Accounts Receivable experience preferred.
• A successful candidate will have strong math, communication, sales, and organizational experience.
• Previous feed mill or scale operator experience preferred.

Working Conditions & Physical Requirements

• This position is Monday thru Friday 8:30am-5pm, with extended hours and weekend hours during harvest
• Perform duties in a professional office setting.
• Ability to sit or stand for long periods of time.
• Ability to stoop, bend, and reach on occasion.
• Fast paced environment, attention to details is a must.