Job Description

Job Location: OMHC PRP Baltimore - Baltimore, MD 21218
Salary Range: $40,000.00 - $50,000.00 SalaryFLSA Classification: Non-Exempt Salaried
Essential Functions:
The Administrative Assistant coordinates the office operations to ensure efficiency and compliance with company policies. The role is vital in working with clients to ensure requests are handled timely and providing exceptional customer service. Other responsibilities and administrative duties include but are not limited to:
- Managing phone calls for the office including upper management and incoming and outgoing correspondence
- Greeting, welcoming, and assisting all visitors
- Managing the client schedule for field staff by scheduling appointments, follow-ups, etc.
- Preparing client invoices
- Opening and Closing the Office
- Retrieving emails and voicemails
- Coordinating with counselors for any cancelations
- Placing reminder/courtesy calls to confirm appointments w/clients
- Scanning lab reports, gas receipts, maintenance records, and related medication documents
- Managing the contact log for all client interactions such as rescheduling, same day cancels, no shows, and missed transportation etc.
- Conducting outreach to new and current clients
- Preparing and sorting all incoming and outgoing mail
- Any other duties as assigned

QualificationsSkills
- Proven experience as an office administrator, office assistant or similar position
- Effective written, oral communication skills and interpersonal abilities
- Familiarity with office management procedures and basic accounting principles
- Excellent knowledge of MS Office

Experience:
- AA Degree or equivalent experience
- Administrative: 1 years (Preferred)
- Customer service: 1 years (Preferred)
- Office administration: 1years (Preferred)
- Administrative assistant: 1years (Preferred)
We are an equal opportunity employer and will consider all applications without regard to race, color, religion, ancestry or national origin, sex, age, marital status, sexual orientation, gender identity, disability, or genetic information. Applicants with disabilities that require an accommodation or assistance a position, please call 443-539-0958 or email hr@btstservices.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.