Job Description

Position Type:

Temporary - Temporaire

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The Administrative Assistant, Sales (12 Month Term) is responsible for assisting the sales and service team’s in its operation by performing the various administrative tasks related to the role and growth of business.

Key Responsibilities:

• Supporting the Sales and Service Teams with the processing of revisions, agent of record changes, reporting, mail merges and ID cards, booklet, and invoice requests.
• Review and submit all new business documentation through a master application process for installation. (Quebec market only).
• Manage general email boxes by responding to client and advisor inquiries pertaining to plan design, claims, etc.
• Participate in working groups while collaborating with various areas of the organization to help provide efficiencies and accuracy of information.
• Proactively looking at ways to streamline processes within the Sales/Service environment and clients.

Qualifications:

Education: Diploma of Professional Studies (DEP) in Secretarial Studies or Diploma of Collegial Studies (DEC) in Office Automation Techniques, or college equivalent.

Experience: 1-3 years of experience in administrative and/or office support, Group Insurance experience is preferred.

Language: Fully bilingual (French/English): English proficiency is required to perform the duties of the role, which include daily collaboration with teams and partners outside Québec who operate primarily in English.

Knowledge and Skills:

• Proficient in Microsoft Office (Word, Excel, Outlook and Powerpoint)
• Strong written and oral communication
• Effective time management and organization
• Ability to problem solve
• Attention to detail
• Outside the box thinking to find new and unique ways to present data and documentation to sales, clients and internal stakeholders/partners

#CBM1

This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

Pay Range:

46,292 - 52,078 CAD

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy lawsWe appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently—without AI assistance—to ensure a fair and equitable process.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca