Job Description

Show your passion by empowering youth and families when joining the Wayside team!

Wayside is one of Massachusetts' most respected youth and family-serving agencies, supporting more than 6,000 youth and families annually across Central, Eastern, and Northeastern regions.

We invest in our employees' wellness with comprehensive benefits, including tuition and training reimbursement, a PTO package with 3 wellness days, 9 paid holidays, and up to 3 weeks of vacation in the first year. Enjoy a learning environment with free training, CEUs, and more, along with exceptional medical benefits, financial health supports, and career development opportunities.

Apply today and earn a sign-on bonus (pro-rated for part-time)!

Administrative Assistant

Milford

Salary Range: $20.50 - $24.00/hour depending on experience + sign-on bonus (half paid after 6 months of employment and half paid after 1 year of employment/pro-rated for part-time).

Wayside Youth & Family Support Network’s Milford site is hiring a part-time administrative assistant. This is a 20 hours/week position.

What you will do

• Be a part of a multidisciplinary team serving youth and families from a strengths perspective and informed by principles of diversity, equity, and inclusion.
• Data entry, data collection, tracking and generating reports as needed.
• Be able to run reports and manipulate data in excel and other programs
• Set up clients and services in the agency's Electronic Health Record (EHR) system.
• Maintain excel spreadsheets for billing and other census data with accuracy
• Assist with other office management tasks as needed, such as but not limited to: answering calls, greeting guests at the main lobby area, and maintaining the overall office environment.

Competencies/Traits of Our Superstars:

• Demonstrates high quality customer service (i.e. ability to connect with others, approachability, being respectful to others).
• Demonstrates ability to work independently (i.e. can self-direct on projects, able to work in solitude, can propose project solutions).
• Demonstrates ability to work as a team.
• Demonstrates basic computer skills (i.e. basic operation of Outlook, Word, Excel).
• Demonstrates problem-solving & analytical skills (i.e. able to identify root cause of problems & provide effective solutions).
• Demonstrates an ability to multitask, organizational skills and task oriented.
• Demonstrates ability to meet deadlines.
• An ability to see what needs to be done to keep the office running and then go get it done.

Minimum Requirements

• Must have a minimum of a high school diploma or GED/HiSet equivalent.
• Experience using Excel and other Microsoft Suite products.
• Some experience with insurance and billing are preferred.

We will train you in: Motivational Interviewing, Attachment, Regulation and Competency Model (ARC), and Courageous Conversations.