Job Description

Associa is hiring a part time Administrative Assistant, working 20 hours a week, flexible schedule, during workday hours 9am-5pm, Monday - Friday.

Location is at the corporate office in Chantilly, VA with site visits in Fairfax, VA on an as needed basis.

Daily responsibilities:

• Answer and direct calls.
• Assist homeowners in making monthly payments and with the architectural review process.
• Maintain Clubhouse reservations and meeting schedule.
• Manage all communications, written and in email format, to homeowners to include weekly community updates, events, maintenance projects, and board meetings.
• Collect data and submit reports to the Portfolio Manager and members of the Board of Directors.
• Attend and take minutes during board and committee meetings.
• Monitor and update social media and website.
• Assist in walking the community, conducting site inspections, issuing HOA violation notices to homeowners, and entering work orders.
• Other duties as requested.

Qualifications

• High school diploma or GED equivalent is required.
• Excellent communication skills, written and spoken.
• Customer service driven and team oriented.
• Proactive work habits and communication style with timely follow-up.
• Attention to detail and deadlines, takes the initiative, self-managed, and self-directed.
• Firm understanding is Microsoft Office Products (Word, Excel, and Outlook).

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