Job Description

Staff Position Description

Position Title: Emergency Department Administrative Assistant Position Code: AdminAsst-6032

Department: Emergency Department Safety Sensitive: YES

Reports to: Director, Emergency Department Exempt Status: NO

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.

The Emergency Department Administrative Assistant provides clerical support to the Department Director and the Clinical Manager.

Key Responsibilities [List of material responsibilities and essentials duties which must be completed in achieving the objectives of the position]

• Maintain complete, organized employee files, including updating individual staff education logs.
• Enter employee schedules into Kronos Workforce, appropriately document and track employee absences, time-off requests and call-ins.
• NDNQI turnover
• ER Dashboard
• FTE Spreadsheet
• Rounding logs.
• Create education book for each department employee.
• Maintain education book for completeness ie: staff meetings, CE courses, mandatory hospital programs.
• Monitor required certifications for expiration dates and keep copies of certifications.
• Assist with tracking of employees for mandatory competencies and certification requirements.
• Schedule meetings and reserve meeting space.
• Maintain current phone and email list for department staff.
• Prepare letters to patients related to results.
• Monitor unit’s office supply levels, cost-effectively ordering when necessary.
• Organize and maintain employee files by establishing files for new hires, removing files for terminations and filing documents.
• Assist leaders with department meetings including typing agenda, setting up audio/visual equipment, minute-taking and preparing handouts.

Qualifications [Statements regarding minimum educational and experience qualifications, required proficiencies with specialized knowledge, computer proficiencies, military service, required certifications, etc.]

Education High School Diploma or Equivalent required

Skills and Knowledge Familiarity using Microsoft Office Suite including Excel, and Power Point. Familiarity with computers, office equipment and medical terminology. Demonstrate critical thinking, creative problem solving, organizational skills, priority setting, utilization of appropriate lines of authority, and responsiveness to crisis situations.

Preferences [Preferred attributes for the position which are not absolutely required in the minimum qualifications (i.e., multi-lingual, master’s degree)]

Associates’ degree preferred.

Special Position Requirements [Optional section: any travel, security, risk, hazard or related special conditions which apply to the position]

Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job]

Requires the ability to sit for long periods of time, stretch, reach, and bend

Date Staff Position Description Created / Revised: 03/07/2019