Job Description

Job Purpose:

To contribute to the clerical and administrative functions of the terminal, assisting the Terminal Superintendent in preparing reports and developing operational procedures to ensure the smooth and safe running of the terminal in line with HSE standards and Emarat’s operating procedures and policies.

Key Responsibilities:

• Prepare routine reports for the line manager, including daily tanker statements, bunker reports, and road delivery reports.
• Manage telephone communications, attending to incoming calls and directing them to appropriate personnel.
• Organize and maintain filing systems for physical and electronic documents, ensuring easy retrieval and compliance with record-keeping policies.
• Maintain computer-based records, ensuring all data is accurate and up-to-date.
• Liaise with local authorities and oil terminals/companies to obtain necessary port passes and permits, ensuring compliance with local regulations.
• Act as the communication coordinator for emergency response activities, coordinating weekly fire alarm tests and ensuring compliance with emergency procedures.
• Monitor employee attendance records, noting absences or tardiness, and prepare shift duty rosters, attendance reports, and leave programs for the line manager.
• Monitor Outscourced staff timesheet and prepare monthly manhour reports & check against their service providers monthly invoices.
• Oversee the inventory of pantry supplies and stationery, ensuring necessary items are stocked and available for staff use.
• Arrange for emergency purchases from the local market when necessary, ensuring operational needs are met promptly.
• Create Internal Requisitions (IR) and Purchase Requisitions (PR) for terminal operations requirements.
• Check and review invoices from vendors and service providers, following up on payments, and creating system receipts.
• Communicate with HR, Finance, and Procurement for external communications.

Quality & Excellence Management:

• Administer the development and implementation of Fuel Ops, Supply & Trading operation quality standards and excellence initiatives, contributing to alignment with Emarat's goals and enhancing a culture of continuous improvement.
• Assess progress and performance against set KPIs to help ensure monthly and annual targets are achieved and determine areas for corrective actions as needed.
• Communicate compliance with labor laws and regulations during the preparation of audit reports, while obtaining knowledge of best practices and legal requirements in the UAE.

Qualifications and Experience:

Bachelor’s degree in business administration, or a related field.

Experience:

• Minimum of 6 years of experience in a similar role; experience in the Oil & Gas distribution industry is preferred.

• A minimum of 4 years of experience may be considered exceptional for candidates of high caliber.

• Strong understanding of safety standards and basic terminal operations.

Emarat is a multi-channel power and energy company with a much-loved network of service stations and fuel depots across Dubai and the Northern Emirates. We meet the day-to-day petrol and LPG needs of millions of people while also helping to keep the engines of Industry running with fleet solutions, aviation fuel and commercial fuel services.

The Emarat brand has earned its reputation for providing great value and high-quality products and services – which is why you can expect the expected, every time.

Our network spans right across the north of the UAE, from Dubai to Ajman, and from Fujairah to Sharjah, plus many other locations in between. Service and quality are incredibly important to us, which is why we are proud to provide our customers with high-quality fuel, lubricants, state-of-the-art car washing facilities, best-in-class terminalling, bulk fuel logistics and great franchise opportunities for ambitious businesses.

Oh, and we also serve superb freshly-ground Arabicca coffee for anybody with a taste for the real thing.

All our colleagues – from the barista to the car mechanic – are fully trained in how to deliver great customer service. We operate ethically and to the highest international and national HSE standards, making sure that employees, customers and business partners are happy and safe at Emarat.