Job Description

The role of the Administrative Assistant (Intake Department) is to ensure the timely and accurate processing setting up new referrals in the firm’s internal case management system, ordering titles, and entering data from title exams. The ideal candidate for this position will possess foreclosure experience, especially in the area of intake and title. This is a vital role in our company and the ideal candidate will have to be well organized, possess a keen attention to detail, be a self -starter with excellent time management skills, and have excellent communication and follow up skills. This position is in office initially for a training period, converting to hybrid thereafter.

DUTIES & RESPONSIBILITIES:

• Ability to work in a high-volume environment while maintaining accuracy.
• Proficient use of the firm’s internal case management system to effectively and efficiently set-up new foreclosure files.
• Ordering and tracking of all title orders, new and updated titles.
• Intake incoming referrals, request documents, update client systems, and enter data necessary to begin processing files.
• Ensure all firm, client and court mandated deadlines are met.
• Appropriately maintain and process sensitive and confidential information.
• Will perform other duties and responsibilities as needed.

SUPERVISORY RESPONSIBILITIES:

This job does not require the exercise of supervisory responsibilities.

EDUCATION & WORK EXPERIENCE:

• Associate or Bachelor’s Degree preferred but not required
• At least one year of work experience in a law firm environment
• Knowledge of complaint process is a plus

KNOWLEDGE, SKILLS, & ABILITIES:

• Must possess strong written and verbal communication skills;
• Experience in a law firm is preferred;
• Proficiency with excel and other Microsoft products;
• BKFS, Vendorscape, Claifire, and TEMPO experience preferred, but not required;
• Knowledge of the nonjudicial foreclosure process;
• Ability to manage and prioritize multiple projects;
• Overall good attitude and willingness to adapt to change;
• Must possess good organizational skills;
• Identifies and resolves problems in a timely manner;
• Balances team and individual responsibilities;
• Contributes to building a positive team spirit;
• Demonstrates accuracy and thoroughness;
• Looks for ways to improve and promote quality;
• Must be analytical and have good problem solving skills;

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, talk, or hear. The employee is occasionally required to stand, walk, use hands to finger, handle, or feel; reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job: Normal office working conditions, with quiet to moderate noise level within the work environment.

We offer a comprehensive compensation package, which includes a salary commensurate with experience and accomplishments.

If you possess the requisite qualifications, and are seeking the challenge of working in a growing firm, please submit your resume in confidence.

All applicants applying for U.S. job openings must be authorized to work in the United States. If you are interested in applying, please send your resume in Word or PDF to: careers@mccalla.com.

Because of the high volume of calls received, only qualified candidates will be contacted for consideration.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.