Position functions to serve as OISS’ first point of contact and primary information resource representative for email, phone and walk-in inquiries. This position checks messages on office voicemail and physical mail and triages student and scholar inquiries before elevating them to advisors. Provides information, applications, letters, etc. to international students and scholars upon request. Tracks OISS budget and expenditures and makes office supply and other necessary purchases. Offers basic immigration advice to students and helps to process immigration documents, such as initial I-20s, travel signatures, or reprints. Supports international population in meeting tax and insurance responsibilities. Supervises student workers and manages student worker schedules. Manages building-, facility-, and safety-related requests. Assists in the formulation, establishment, and execution of administrative policies and procedures.
Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person’s race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane’s employment or educational programs or activities.
Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at hr@tulane.edu.
