Minimum Qualifications/Skills

• Proficient in Microsoft Office applications, including Word, Excel, and Windows-based systems.
• Strong written and verbal communication skills, including grammar, spelling, and professional correspondence.
• Knowledge of medical terminology and standard business practices.
• Excellent organizational, prioritization, and time-management skills.
• Ability to maintain confidentiality and patient privacy in accordance with organizational policies.
• Strong interpersonal skills with the ability to interact professionally and courteously with patients, families, physicians, and healthcare staff.
• Ability to establish and maintain effective working relationships in a team environment.
• Ability to adapt to changing priorities, new protocols, and departmental needs.
• Ability to work independently, recognize when guidance is needed, and function within the scope of assigned responsibilities.
• Ability to work effectively in a fast-paced environment with frequent interruptions and distractions.
• Ability to operate standard office equipment and computer systems.
• Ability to speak, read, write, and understand English.
• Ability to respond to emergencies and work flexible schedules as needed.
• Ability to lift and carry up to 30 pounds and perform prolonged sitting, walking, reaching, and other routine physical activities.
• Commitment to professionalism, customer service, and adherence to UCLA Health policies and procedures.