Job Description

The Administrative Assistant II, Floater will be required to provide a wide variety of administrative support services to the Tisch Cancer Center and Division of Hematology/Medical Oncology during scheduled and unscheduled staff absences. The individual will also be required to provide programmatic support services and coordinate academic activities for overflow assignments as needed. Candidates must possess strong organizational skills, customer service skills, and a positive approach to working in a fast-paced environment.

The Tisch Cancer Center (TCC) is a vital component of the Icahn School of Medicine at Mount Sinai Hospital and plays a key role in the Mount Sinai Health System, which is one of the largest health care systems in the nation. We are a National Cancer Institute (NCI)-designated center and provide a multidisciplinary approach to cancer treatments and clinical breakthroughs that may one day put an end to cancer.

Primary Administrative duties:

• Provide administrative support to one or more physicians, on a rotational basis, as related to day-to day operations. Maintains the physician’s calendar and coordinates meetings (including booking space, coordinating schedules, confirming attendees, and set up video conferencing).
• Investigates, evaluates and resolves typical administrative or operational problems or situations affecting the work unit.
• Screen telephone calls, answer inquiries or direct caller to the appropriate individual for further information and/or resolution.
• May schedule and/or coordinate patient appointments or special testing. Obtain authorizations and/or referrals as required for physician office visits, outpatient procedures, inpatient admissions and diagnostic tests prior to services rendered.
• Make travel arrangements and accommodations for physicians to include air, train and hotel reservations. Prepares travel reimbursements and expense reports.
• May assist with special projects or tasks to aid in effective delivery of services.
• Check materials submitted for supervisor's attention to ensure all relevant data, authorizations and pertinent information are included.
• Serves as a liaison with other departments or external parties as necessary to accomplish objectives and or complete projects or assignments.
• Under the guidance of the Administrative Manager and Finance Director, the individual may assist with the preparation and submission of grants and contract applications. Assist with the preparation of manuscripts and presentations: prepares tables, text and slides, performs literature searches as needed.
• Researches, locates and compiles information for reports.
• Maintains high standards of confidentiality of records and information.
• Screen and prioritize incoming mail for needed action and follow up. Responds to mail where appropriate or distributes mail requiring attention to appropriate individual(s).
• Performs other related duties as assigned.
• Associates degree or equivalent combination of experience (Bachelors preferred).
• 4+ years related administrative or business experience
• Preferred:
• Knowledge of general Healthcare office and administrative practices (such as HIPAA, etc)
• Proficiency with Electronic Medical Record systems (preferably EPIC)
• Comfortable navigating various computer systems, including Microsoft Office suite (i.e. Outlook, Excel, and PowerPoint).

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.