Job Description

General Information

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Work Location: Los Angeles, CA, USA
Onsite or Remote
Fully On-Site
Work Schedule
Monday - Friday: 8:00am - 5:00pm, hours may vary
Posted Date
03/02/2026
Salary Range $26.42 - 37.49 Hourly
Employment Type
2 - Staff: Career
Duration
Indefinite
Job #
28978

Primary Duties and Responsibilities

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Under the general supervision of the office manager, provide general and administrative support to the staff, physicians and patients of the assigned Clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system. Collect insurance cards and payments. Balance daily cash drawers. Provide back up administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail. The incumbent will travel and work at department clinics throughout the community as assigned by the supervisor for coverage. Work is assigned and reviewed by manager or team leader. Incumbent will independently coordinate and prioritize task and protocols established by the department. Be able to work with minimal assistance.

Salary Range: $26.42 - $37.49 hourly

Job Qualifications

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Required:

• Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy.
• Ability to follow proper channels of policies & procedures, communication & work standards.
• Skill to organize tasks to facilitate smooth work/patient flow.
• Demonstrated ability to be punctual and maintain a satisfactory attendance record
• Ability to work overtime in cases of emergency.
• Demonstrated ability to be punctual and maintain a satisfactory attendance record.
• Skill in maintaining a harmonious work atmosphere, practicing excellent customer service.
• Skill in speaking clearly and using proper grammar.
• Ability to travel to various UCLA Health locations.
• Availability to work various days/shifts.

Preferred:

• Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs.
• Knowledge to schedule patients for referrals to specialists.
• Knowledge of major medical insurance plans.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.