Job Description

Primary Location:

2550 Bending Branch Way, Allen, Texas, 75013

We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities.

Job Summary:

Provide high-level administrative and organizational support to the academic/workforce division, with primary responsibility for coordinating the First Day Complete/Cougar Book Bundle (CBB) program. This role ensures efficient execution of textbook adoption, programmatic communication, and record-keeping processes, while also maintaining accurate, organized program records. The position requires advanced customer service, data management, problem-solving, and communication skills to contribute to program success and positive institutional outcomes.

Required Qualifications:

Essential Duties and Responsibilities

• Update and maintain the First Day Complete/Cougar Book Bundle (CBB) SharePoint site, including the textbook database, in coordination with discipline leads.
• Work with discipline leads to facilitate submission of universal textbook adoptions to the bookstore, meeting First Day Complete/CBB adoption deadlines and requirements.
• Send reminders to faculty who have not submitted book orders on an established cadence to protect First Day Complete/CBB timelines.
• Collaborate in the creation, revision, and distribution of First Day Complete/CBB communications to faculty, staff, and administration.
• Monitor the First Day Complete/CBB email inbox for faculty and staff questions; respond directly when possible or redirect to the appropriate personnel.
• Serve students, faculty, staff, and administrators through outcome-driven, professional communication, using technology to communicate effectively and quickly in a fluid environment.
• Proofread all work for accuracy.
• Work collaboratively with others across the college district.
• Maintain working knowledge of college policies and procedures and exercise sound judgment to respond effectively to time-sensitive or unexpected situations, adapting quickly to shifting priorities while maintaining a calm, professional demeanor.
• Maintain professional competence, utilizing college resources as needed. ,
• Update, prepare, and maintain a wide variety of forms, documents, and statistical reports using data management systems and document management strategies (electronic or paper) to ensure accurate, organized files.
• Generate reports to assist administration with verification of course schedules.
• Support leadership with reporting, trends, and initiatives, as required.
• Security Sensitive position: Maintain confidentiality of all records, files, and contact information in compliance with the Family Educational Rights and Privacy Act (FERPA), college core values, and Board Policy.

Supplemental Functions

• Perform other duties as assigned.
• Perform all duties and maintain all standards in accordance with college policies, procedures, and Core Values.

Knowledge, Skills and Abilities

• Knowledge of Microsoft Office Suite, Adobe Acrobat, and other systems adopted by the organization (i.e., Workday, Modern Campus, Ad Astra, OnBase)
• Knowledge and familiarity with office equipment, such as printers, scanners, copiers, and telecommunication systems
• Knowledge of departmental/division/college processes, procedures, and guidelines
• Organizational skills
• Proofreading skills
• Ability to multitask
• Ability to be self-motivated and meet deadlines under pressure
• Ability to prepare reports using software and systems
• Ability to work with others
• Ability to maintain confidentiality
• Ability to effectively utilize hardware and software
• Creativity and flexibility
• Relationship management skills
• Collaborative skills
• Customer service skills
• Problem-solving skills

Physical Demands, Working Conditions and Physical Effort

Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required.

Required

Associate degree from an accredited institution

Two (2) years of administrative office experience or an equal combination of training and experience.

Preferred

Bachelor's degree from an accredited institution.

Equivalency Language

The following equivalent combinations of education and experience may be considered: A high school diploma or GED and four (4) years of related office experience, OR a bachelor's degree and one (1) year of related office experience.

This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions.

Required & Preferred Qualifications (if applicable):

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.

***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.***

Compensation Type:

Salary

Employment Type:

Full time

Hiring Minimum

$42,432.00

Hiring Maximum

$51,745.50

Compensation is determined based on experience.

**Application submission deadline is 12am of the date listed.**

12/01/2026

Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law.