Job Description

At Frost, our Administrative Assistants, play a pivotal role in providing top-level support to our CPA practice. You'll be responsible for managing communication with both new and existing clients, while also handling important day-to-day administrative tasks, guaranteeing smooth operations.

Your Key Responsibilities:

• Responsible for overall document organization, including scanning and storage of client documents.
• Provide basic administrative support to the firm by managing inbound phone calls, sending and receiving deliveries, and sorting and delivering mail.
• Prepare labels, apply postage, and prepare packages to be sent by mail and FedEx Express.
• Ensure the office environment is organized and free of clutter and ensure the comfort of clients and employees by maintaining office and breakroom supplies.
• Establish positive rapport with clients to enhance client delivery support.
• Support and assist other team members and Frost locations with projects and backup as needed- including front desk.
• Maintain the highest degree of professionalism and client confidentiality.
• Optimize workflow, efficiency, resources, and client satisfaction.

Qualifications

• High School Diploma or equivalent.
• Basic understanding of Microsoft Office Suite (including Word, Outlook and Excel) and Adobe Acrobat.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to work on-site, required.
• Excellent communication and flexibility with a willingness to learn.
• Availability to work 40 hours a week. During the busy season overtime will be mandatory.

Frost PLLC is a forward-thinking, full-service accounting firm dedicated to personalized financial advice. Our services span tax, assurance, advisory, business valuation, litigation, and animal welfare. We value respect, communication, and a can-do attitude in our associates. Join us if you want a career that balances professional excellence with a fulfilling personal life.

Frost, PLLC’s policy is not to accept unsolicited referrals or resumes from any source that does not have a signed vendor agreement and directly from employees and candidates.

• Frost, PLLC will not consider unsolicited referrals and/or resumes from vendors who do not have a signed vendor agreement with Frost, PLLC. (e.g. search firms, staffing agencies, fee-based referral services, and recruiting agencies.)
• Any resume or CV submitted to an employee of Frost, PLLC, without a signed vendor agreement in place within the last year will be considered Frost's property.
• To be duly considered for a vendor agreement with Frost, PLLC, all formal requests must be exclusively submitted to hr@frostpllc.com. Any communication through alternative channels shall be deemed invalid for consideration.